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Author Archives: Nicole Cook

Why it’s important for IDDSI standards to be implemented: Part 1

Blog post Part 1 IDDSI

 IDDSI Framework, Dietetics, allied health, aged care, home care, NDIS

Since 1 May 2019, many hospitals, health care professionals, aged care organisations, disability providers, community groups and industry have been transitioning from the Australian Standardised Terminology to the global International Dysphagia Diet Standardisation Initiative ( IDDSI ) standards.

Today I would like to raise with you the importance of implementing the IDDSI framework and recommendations so that clinical care managers, food service team and nursing staff of residential aged care facilities are empowered to collaborate and create a positive impact in their facility.

Setting the Scene – The Size of the Problem

IDDSI Framework , incidence of choking is 7 times greater for people aged over 65

Did you also know that Dysphagia affects 50 to 75% of residents in aged care facilities?

The International Dysphagia Diet Standardisation Committee recognised the need to create a ‘common language’ for dysphagia diets, to describe food textures and drink thickness to reduce the risk of incidence choking.

The incidence of choking on food is a whopping seven times greater for people over the age of 65 years presenting with frailty or acute illness. confusion amongst health and care workers combined with miscommunication regarding diet textures and drink consistencies, has resulted in increased choking deaths across Australia.

Due to these alarming statistics revealed today, The NSW Ombudsman’s report into Reviewable deaths of people with Disability in Residential Care, recommended that to reduce preventable deaths there must be improvement in identification and management of swallowing and choking risks and better communication about food textures that are safe for people with dysphagia to eat.

Prevention is the Key

Many instances of choking can be avoided if dysphagia is treated timely and appropriately.

What is more worrying, is that if dysphagia is not treated appropriately by staff, then besides choking, associated health complications include pneumonia, chest infections, dehydration, malnutrition and weight loss.

And with dysphagia residents exhibiting sociated declined health, staff will have difficulty in administering medication and this can result in hospital admissions. In the worst cases, dysphagia can result in death.

No one wants to deal with an enquiry from the Aged Care Quality and Safety Commission including the heightened stress arising from the possibility of a facility facing a credibility risk, especially if the investigation determines the incident as a premature and preventable fatality.

When Professor Joe Ibrahim, Head of Health Law and Ageing Research Unit at the Department of Forensic Medicine at Monash analysed nursing home deaths within a 15 year period, he found over 3,000 deaths were considered premature and preventable.

The study showed that choking was the second highest incidence that caused premature deaths in nursing homes.

What’s the Difference?

There are three major changes between the existing Australian terminology to the IDDSI framework, such as:

  1. A new numbering system
  2. Colour code changes denoting the thickness of drinks, and
  3. The removal of bread and sandwiches from the new IDDSI Level 6 Soft & Bite-Sized category.

Why Implement IDDSI Standards and Framework?

While we have had voluntary national terminology in Australia that addresses food textures and thickened fluids for people with swallowing problems since 2007, the IDDSI Committee has created global standardisations based on comprehensive evidence-based best practice. Several years of pilot trials can now provide greater assurance that meals and drinks are prepared appropriately and according to the severity of dysphagia.

These standards have been introduced to reduce the variation in care. While staff are transient across geographic locations, a global standardisation aids in a universal understanding and approach that minimises risk.

Moreover, staff can have peace of mind knowing peak bodies such as Speech Pathology Australia, Dietitians Association of Australia and the Institute of Hospitality in HealthCare support these standards and add another protection level when dealing with dysphagia consumers.

As all relevant health professionals become educated and trained to adopt the IDSSI standards, further benefits yielded will include improved communication and collaboration.

Australia has now joined more than 20 other countries including New Zealand, the US, Canada, and several European nations in implementing IDDSI.

The best way to implement this framework is through an AWARE, PREPARE & ADOPT strategy.

Author,
Shirley Webber, Dietitian

 

Is Your Team Aware of IDDSI?

I have been helping several facilities introduce the IDDSI framework and I can help your facility too.

I have created a FREE educational presentation for your staff involved in care and catering that address the first stage of Awareness.
Ideal for catering managers, food service assistants, cooks, chefs, clinical managers and nursing staff in residential aged care settings.

What they will learn:

  • What is IDDSI and why it’s needed
  • Explanation of the changes from existing to new standards
  • The IDDSI Framework including detailed descriptions of each food and fluid texture
  • Practical demonstration of apply the IDDSI Flow & Food test, and adjusting consistency
  • Implementation, resources and tools to aid adoption and implementation
  • The practicalities of applying the IDDSI Framework

Following the presentation:

  • Your senior management team walk away with a fresh perspective and transition readiness to start the mapping the preparation and handling process of foods and liquids in your facility.
  • Care staff confidently categorise and test foods by important food characteristics such as moistness, stickiness, hardness and toughness including particle size for minced foods.

Watch this video to learn more about the workshop.

 

Let Empower help your facility transition.

IDDSI Framework FREE Workshop

 

Want to learn more about our dietetics team?

Click Here

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In Profile – Sarah Tordeich, Regional Manager (West)

Blog Banner  InProfile Sarah

InProfile with arah Tordeich, Regional Manager

Sarah Tordeich’s collective strength in clinical experience along with power of compassion and nurturance is making her a much-loved Regional Manager. Find out what makes Sarah tick and why she chose to take a leap into management.

 

Tell us a bit about yourself

I’m half Kiwi/Croatian. I made the decision to move to Australia two years ago and nearly six weeks after I decided, I was here! If you know me well, you’ll realise this is very unlike me to be so drastic!

Time has absolutely flown by and I have a travel wish list that I want to tick-off within Australia. I really enjoy travelling and would love to return to Europe one day. I have a keen interest in running and hoping to complete my first full marathon this year! As expected, I love watching the kiwis play! I travel back and forth between Australia and NZ for quick trips to see fam and friends! I am social and love catching up with friends every other weekend, though I would consider myself a bit of a homebody too!

Why did you choose Empower?

Having spent the last 8 years, predominantly as a private practice clinician, I have been seeking a new challenge in my career that was an extension beyond practicing as a clinician. I wanted to be able to contribute to the bigger picture and be part of a company in a larger capacity; where I could utilise the skills and knowledge gained to help educate other fellow clinicians.

I never thought, but have learnt to realise, I wanted to be a leader. I stumbled across this job. The opportunity to become a Site Leader stood out for me. As soon as I met Matthew and Adam, I instantly felt at ease and their belief in my ability to grow into the role was the turning point. I also really gravitated towards Empower being a relatively new company; wanting to be a part of a growing company and contributing to its success, sealed the deal. The decision was further supported knowing the values and principles that Empower are founded upon were very much in line with my own.

What do you love most about your job?

I enjoy the variety of work in my role. I enjoy mentoring my team, from new clinicians right through to senior clinicians. As a leader, I collaborate and liaise with a range of Empower staff and clients with the primary focus on service solutions and continuity. Best of all, I continue to use my clinical skills.

I have always felt that my biggest learnings weren’t necessarily at uni, but the knowledge I have gained both clinically and non-clinically when thrown into the big wide world. Having the right people in my corner has helped me to grow as a clinician and as a person. I love most that in my role; I can mirror my experience and provide the same level of support.

So, if you love autonomy and have a desire to give back, then becoming a Site Leader may be a career path worth exploring.

The opportunity to learn from clients is endless. The room for career progression and ongoing job satisfaction within Empower is evident. All these things combined are what I love most about this role.

What has been your most memorable moment?

The most rewarding moment I have had whilst working at Empower was when a consumer I was routinely seeing each morning, wished me Merry Christmas and a safe holiday at home in NZ and commented that her mornings were made better with me visiting each day and loved her regular chats whilst I treated her.

Thinking back on it later, it really made me smile knowing yet again, that whilst our role as clinicians is to assist with pain, function etc. we can also play a huge role in improving ones quality of life, purely through showing a genuine interest in them as people.

Memorable moments to me also include being trusted upon and knowing I am viewed as approachable by staff. Appreciating that all humans including my colleagues have busy lives, being empathetic and aware of this and showing support is hugely important. I work on an ‘open door’ policy and that they can come to me anytime with any question.

In what ways has Empower supported your growth personally & professionally?

Having a team of staff that believe in my capabilities and peer support from the other Regional Managers has enabled me to transition smoothly into the role.

They appreciate my learning and behavioural style and have been great at giving me feedback which has helped me learn a lot about my strengths, areas of weakness and what I would like to achieve in 2020.

I value the autonomy, flexibility and trust to become the regional manager I want to be.

In your new role, what will you be looking to achieve in 2020?

Working alongside my fellow Regional Managers and management team, we are streamlining processes to accommodate our recent rapid growth and future scalability.

Another focus will be on the new graduates and new staff; to learn about them, their work and personal goals, to help develop them clinically and to ensure they are satisfied and happy at work.

Being new to the role of Regional Manager, I am still learning the ropes, however as I become more adept I aim to have a significant role in contributing ideas, being a part of new processes and potential growth opportunities and establishing great working relationships within my region and the wider team.

What piece of advice would you give your new graduate self?

Appreciate all the hours you put in at uni learning, the people who helped make it happen, and immersing yourself in as many PD opportunities, courses and new graduate programs available to you, to really help develop your skills.

I truly believe my biggest learning developed over years of applying my clinical skills in a variety …

NEW Disability-Related Allied Health Supports

Blog Banner  Therapy Services Available through the NEW Disability Related Health Supports

Therapy Services Available through the NEW Disability-Related Health Supports

Health related issues for people with a disability are not uncommon, and often impact on their ability to independence and choice under the NDIS. The NDIA recognised this last year and in October 2019, included an additional range of disability-related health supports to purchase using NDIS funding, if they are a regular part of the Participant’s life and a result of their disability.

Many of these health-related disability supports can be claimed using existing line items for disability support workers and therapists (including OTs, physiotherapists, psychologists, ECEI specialists, dieticians and exercise physiologists).

Here’s a dietetic example of how we can now provide additional allied health-related support services.

“With a PEG the role of a dietitian is working out the feeding regimes. We don’t do tube changes or assist in maintenance of the PEG, but we do give advice on water flushes of the tubes which is just a part of PEG management. The main care for a PEG is done by medical of nursing staff. We can also assist care facilities on developing or reviewing their PEG policies”

Shirley Webber, Senior Dietitian Empower Dietitian

Empower Healthcare’s Range of Disability-Related Allied Health Supports

Empower Healthcare provides the following services for these health-related supports and can discuss how these supports can be assessed and implemented.

Podiatry Disability-Related Health Supports

  • Assessment, development, implementation and periodic review of a podiatry care plan by an NDIS-funded suitably qualified and competent clinician
  • Training of an NDIS-funded suitably qualified and competent worker to implement the podiatry care plan and perform any required daily maintenance and care related to the plan

Diabetic Management Disability-Related Health Supports

  • Development and periodic review of a diabetic management plan by an NDIS-funded suitably qualified and competent clinician
  • Implementation of a diabetic management plan and daily maintenance and care by an NDIS-funded suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to implement a diabetic management plan

Nutrition Disability-Related Health Supports

  • Dietetic consultations and the development and periodic review of a nutritional meal plan by an NDIS-funded suitably qualified and competent clinician
  • Implementation of a nutritional meal plan by an NDIS-funded suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to implement the nutritional meal plan
  • Provision of PEG maintenance and care by a suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to provide PEG maintenance and care

Wound and Pressure Care Disability-Related Health Supports

  • Wound care and pressure care (including pressure injury management) by an NDIS-funded suitably qualified and competent worker.

 

For more information, download the Department of Social Services fact sheet

Download

 

NDIS dietetics_meal preparation, allied health services

Let Us Help You with All Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 10 – 64 years of age.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment.

These services also include timely and effective communication to support the administration of your clients’ funds.

We want your client’s to experience the best allied health services, and stay independent, happy, healthy in their own home.

 

We Understand Your NDIS Needs and Deliver

Rapid Response – that’s our service guarantee

  • We acknowledge all NDIS referrals within 4 hours.
  • Appointments are booked within 48 hours.

Prompt Treatment

  • Initial appointments completed within 14 days of referral.

Continuity of Care

  • The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

  • We update Case Managers on the same day or within 24 hours of initial appointment.

Cost Effective Services

  • There are no hidden fees.
  • Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

  • We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
  • We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

 

Our NDIS Service Regions

Victoria

  • Greater Metropolitan Melbourne and surrounds
  • Mornington Peninsula
  • Geelong & the Bellarine Peninsula

Western Australia

  • Greater Metropolitan Perth and surrounds

 

Learn more on our NDIS Services

Empower NDIS Flyer

Download Empower’s NDIS

 

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364

 

 …

InProfile – NDIS Relationship Manager, Mike McDermett

Blog Mike

Mike McDermett, NDIS Relationship Manager joins the Empower Healthcare family

We are delighted to welcome Mike McDermett as our NDIS Relationship Manager. He joins the Empower family to expand our NDIS services footprint and strengthen our relationships with NDIS focused organisations and participants.

Tell us a bit about yourself

I have spent the past 10 years working across the disability sector in Victoria in a variety of roles including Community Engagement and Service Innovation. I have been involved in the NDIS since its earliest days in Barwon. Prior to this I worked in online travel and as a teacher.

What do you love most about your role?

The opportunity to make a difference by creating relationships which will increase the number of Empower staff changing lives for people with a disability.

In your new position at Empower, what will you be looking to achieve in 2020?

Building strong relationships with NDIS focused organisations and participants. I also aim to provide help and support for all Empower staff regarding the NDIS.

Your thoughts around allied health services for an NDIS future

Allied health under the old system was difficult and costly to access. The NDIS has opened the opportunity for people with a disability to use allied health in innovative ways to create independence and they have the right to choose who they work with. Previous underutilised services like Occupational Therapy and Podiatry are now popular with the NDIS, giving people with a disability access to funding. Allied health is also now available for ages 10 to 18 and older adults that under the previous system had very little.

What attracted you to Empower?

I was attracted to the opportunity of working with allied health staff who I have always found professional and passionate to work with in previous positions. I also enjoy the process of building positive relationships with external organisations. Empower Healthcare provides a fresh approach to allied health in its support of staff and this is a key reason why I was attracted to this position.

Out of the workplace, what are your interests and hobbies?

I am father to two young people who keep me busy. I like to trail run and am attempting to re-learn the clarinet after a break of 30 years.

What’s a fun fact about you many people may not know?

I collect first edition Ghost Books from the era that is considered the “golden age” of ghost stories 1900 -1930

 

Let Us Help You with All Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 10 – 64 years of age.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment.

These services also include timely and effective communication to support the administration of your clients’ funds.

We want your client’s to experience the best allied health services, and stay independent, happy, healthy in their own home.

 

We Understand Your NDIS Needs and Deliver

Rapid Response – that’s our service guarantee

  • We acknowledge all NDIS referrals within 4 hours.
  • Appointments are booked within 48 hours.

Prompt Treatment

  • Initial appointments completed within 14 days of referral.

Continuity of Care

  • The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

  • We update Case Managers on the same day or within 24 hours of initial appointment.

Cost Effective Services

  • There are no hidden fees.
  • Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

  • We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
  • We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

 

Our NDIS Service Regions

Victoria

  • Greater Metropolitan Melbourne and surrounds
  • Mornington Peninsula
  • Geelong & the Bellarine Peninsula

Western Australia

  • Greater Metropolitan Perth and surrounds

 

Learn more on our NDIS Services

Empower NDIS Flyer

Download Empower’s NDIS

 

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364

 …

Empower Supports Bushfire Disaster Appeal

Blog Bushfire Appeal

Empower Healthcare's Bushfire Appeal to raise money for the Red Cross

Following last week’s announcement by the Victorian government declaring a State of Disaster for six Local Government Areas and the Alpine Resorts, Empower Healthcare is showing its support by running an internal organisation bushfire disaster appeal to raise much needed funds for the Red Cross.

CEO, Adam Gilroy-Smith has pledged to match every employee donation. “As a community organisation, we want to help support the thousands of people who are struggling in evacuation centres and recovery hubs around the country and proud to support the Red Cross.”

Dealing with the immediate aftermath of the fires while many fires continue to burn across the state is a significant challenge that the government cannot manage alone. There are so many ways that Victorians who are in a fortunate position can help :

  • Fire/police/medical/volunteers – first responders
  • Communities that have lost homes Communities that have lost lives
  • Communities where businesses have been destroyed
  • Communities that have been evacuated
  • Communities that have injured animals, wiped out flora and fauna

Where Can You Donate?

See below for an outline of just a few of the available organisation’s that are supporting the bushfire disaster:

Supporting Victorian Fires

A Bushfire Disaster Appeal has been established in support community members affected by the recent bushfires in East Gippsland and Hume.

Donations to the Bushfire Disaster Appeal can be made at any Bendigo Bank branch or online via
Bushfire Disaster Appeal Donations

Donations to the Australian Red Cross and state-based brigades like the VIC or NSW Rural Fire Service will go towards bushfire relief.
Red Cross Donations
CFA Donations

Foodbank Victoria is providing much needed food and water to communities affected by the fires.
Foodbank Donations

Giving Items

Charities like Givit specialise in goods, but act as a “charity broker” to avoid the trap of unwanted, random items.
The exact items people need are listed via charities and the public can match that or register the items they have, in case someone can use them.
Right now, Givit is running two specific campaigns supporting NSW and Queensland bushfire victims on top of its regular services.
Givit Donations

Supporting Fallen firefighter families

The NSW RFS has created dedicated bank accounts to collect donations for the families of volunteer firefighters who have been tragically killed while on duty this fire season.
RFS Donations
GoFundMePageFalledfirefighters

Fire Affected Families

We can assist homeowners whose properties have been destroyed by the fires with kits to clear the property and find valuable items in the rubble.
Samaritans Purse Donations

Evacuees

The St. Vincent de Paul Society is accepting donations on behalf of evacuees. $50 will provide food for an evacuated family. $150 will assist with bills and unanticipated expenses associated with the fire.
St. Vincent de Paul Society Donations

The Salvation Army Emergency Services is currently providing meals to evacuees and frontline responders.
Salvation Army Donations

Supporting Animal Rescue

Cash donations and a need for physical items for animals is important too.

Wildlife Victoria have a donations page.
Donations to our Victorian bushfire appeal will be distributed to wildlife shelters and carers to help rebuild enclosures and equipment that they have lost in the fires so that they can continue their lifesaving work, and support those that are struggling to cope with the enormous number of animals that will need care in the coming weeks and months.
WildLife Victoria Donations

RSPCA is currently seeking monetary contributions….
“Whilst we really appreciate the offer, at the moment we are unable to accept donated goods as the time our volunteers and staff would spend sorting through goods is more valuable helping our impacted communities in other ways. If, and when, we are deployed to bushfire affected areas in the next few days we may launch a special appeal, but in the meantime if you would like to support our work the best way to do that is by making a donation here:
RSPCA VIC Donations

 

Map of Australia showing fires burning across the country

 

 

 …

Demystifying Osteopaths

Blog post What is Osteopathy

Denis Yardin, Osteopath at Empower demystifies Osteopathy

Denis Yardin, one of our incredibly talented and passionate Osteopaths, clarifies the mystery and misunderstanding behind his profession and explains the many benefits behind Osteopathy.

Osteopathy has exploded in popularity in Australia. Many people have started to visit them for their aches and pains without having a clear understanding of who they are and what they do. It is therefore our responsibility as health care providers to give an insight into how Osteopaths can help people within the community.

So, what is Osteopathy and why do people choose to see one? This blog aims to create an informative view on the profession of Osteopathy and how it can benefit people, along with examples to illustrate when someone would benefit from seeing an Osteopath.

 

WHAT IS OSTEOPATHY?

The International Academy of Osteopathy defines osteopathy as “a manual examination and treatment method of the integrated musculoskeletal, visceral system and craniosacral systems.”

Osteopaths assess the mobility and flexibility of the musculoskeletal, the vascular, the neurological, the visceral and fascial systems in all its integration. They value how the structure and function of those systems are interrelated and how the body uses its own self-healing mechanism to recover from injuries.

Examples of how an Osteopath would treat a patient could be as follows…

1. Hip Problem

A hip problem for instance may be resulting from multiple causes such as mechanical problems in the foot or knee, movement blockages within the pelvic joint, low back issues, or even circulation problems that may be related to the internal organs such as constipation.

An overall assessment of movement and specific musculoskeletal testing of several body structures are then used to differentiate between the tissues being affected and what are causing the problem. Once the origin of the condition is identified, the Osteopath uses a variety of manual techniques and exercise prescriptions, as well as patient education to help with the expected tissue healing prognosis.

2. Kidney problem

The visceral system includes all the organs present in the chest and abdominal cavity. A kidney problem may affect the mobility of the visceral fascia (connective tissue that connects/links the organs and all other tissues together within the body) which can lead to mobility/flexibility limitations in the musculoskeletal system, particularly around the torso where segmental neuronal supply is shared between the kidneys and skin/muscles.

An aspect of neural input to these organs relate to specific spinal cord segments. Therefore, a pain signal originating from an internal organ may affect muscles and skin that share the same spinal cord segment, and as a result, a patient may experience musculoskeletal pain without having any injury.

Specific visceral manipulation techniques may be used to encourage space within the abdomen to allow tension through fascia to free itself. Gentle manipulation technique is utilised with patient’s breathing which may relieve some discomfort. The Osteopaths may then reassess the patient’s back pain and treat where necessary.

Why should you choose to see an Osteopath?

Osteopaths conduct a comprehensive assessment to identify mobility impairments within the body systems and investigate the exact cause of the problem. We mainly use hands-on assessments and treatment techniques to manage structural and bio-mechanical dysfunctions with a holistic approach to assist with health optimisation. Those manual techniques are relatively gentle and are usually aimed at structures such as muscles, ligaments, tendons, joints, fascia and other connective tissues.

The biopsychosocial model of health is frequently mentioned by Osteopaths as it is aligned with our treatment approach. It is the belief that biological, psychological and social factors play a profound role on how pain is perceived and dealt with by patients. Those factors are interrelated and display a complex relationship within themselves as shown in the diagram below.

The biopsychosocial model of health diagram

An illustration of the biopsychosocial model comprised of biological, psychological, and sociological influences.

Source: researchgate.net

A patient-centered approach is taken, which considers the person in their entirety, including their goals, needs and expectations. Osteopathy is all about holism and therefore may also collaborate with other allied health modalities, to best consider patient outcomes.

Osteopaths educate patients regarding their condition and the different management strategies based on the latest evidence. They would hence always explain why they choose to do a manual therapy technique and what they aim to achieve during their consultation.

 

Who may benefit from seeing an Osteopath in the community?

Osteopaths are trained to assess and treat people of all demography with various presentations. Many people are unaware that the service can be provided in the community. Some short scenarios examples have therefore been prepared to give some ideas of what conditions may benefit from seeing an Osteopath.

Recurrent injury of unknown cause

A patient has tennis elbow or a suspicion of tennis elbow. However, he has never played tennis or had no recent trauma. The injury keeps on coming back despite taking medications or making some lifestyle changes.

Pain with no known underlying pathology

Pain is suddenly felt over the right knee. The pain is now present every day and impacts the patient’s ability to perform daily tasks. An X-ray has been performed and revealed no internal damage or pathology.

Mobility impairment that is generally non-traumatic

A patient is having a gradual decline in mobility. There have been no trauma or surgery to the legs. They have a known circulation problem and they feel weak.

A complex case where many allied health avenues were tried and had no significant change or result

A patient has been suffering from chest pain for more than 10 years. They have a long list of medical history. The patient has seen GPs, specialists, physiotherapist, psychologist to name a few. Medication administration lead to various side effects and therefore chose to stop them.

Patients that are seeking more passive treatment

A patient is very sensitive to touch and any manual treatment technique used in the past caused great pain. They also want to be involved in a treatment that would help in relaxation.

Chronic pain patients with multiple comorbidities

A patient with multiple conditions also …

Bec Takes on 5,330km Horse Trek to Vanquish Cancer!

Copy of Blog post Big Horse Trek 1

Bec Rose, one of our physio’s and an experienced horse-woman, has spent the last year planning her solo horse trek along the Bicentennial National Trail, which spans the east coast of Australia from far north Queensland to Melbourne in her quest to help raise cancer research funds.

Empower Healthcare is a proud sponsor of Bec’s incredible trek, and we will be sharing her preparations leading up and during the adventure in a special ‘Big Horse Trek’ series. In this blog, we reveal why Bec has taken on this massive personal challenge and her fundraising goal

Bec’s Story

Bec’s decision to take on this personal challenge originated during recovery from spinal surgery in July 2018. “While recuperating, I wrote what I considered to be a bastardised form of a Bucket List and “Ride the entire Bicentennial National Trail” that ended up on there as a ’Pie in the sky’ thing to do.”

However, from that day on, the seed had been planted and Bec became even more determined and committed to taking on what is considered to be a challenging and gruelling journey. The Bicentennial National Trail, also referred to as ‘the BNT’ covers 5,330km and follows the Great Dividing Range and the Eastern Escarpment of Australia, offering self-reliant distance trekkers a uniquely Australian adventure with spectacular scenery.

Nonetheless, the BNT is not to be taken lightly and provides access through some of Australia’s wildest, most inaccessible country. Significant preparation, experience, and fitness is paramount to a successful expedition. It is anticipated to take around 12 months with pack horses.

“After 10 years of crap health, I decided I wanted to do something that I would consider important in my life. I was searching for meaning and purpose. After losing my dad to cancer when I was just 13 years old, it was clear to me that it was my time to achieve something for myself and get involved in raising money to vanquish cancer.”

Bec then joined forces with the charity group Love Your Sister to try to raise her goal of $53,330 for cancer research. “I have followed the Love Your Sister charity since it began and I love and respect the work they do in raising money for cancer research, so it was a no-brainer for me to partner with them.

For the last year, I have been attempting to raise money on two fronts;

  1. Sponsors & Funding to prepare for the trek; to purchase appropriate clothing, equipment, and food for myself and the horses along the way, along with paying for training and other expenses that come with horses (vet bills, vaccinations, etc.).
  2. Fundraiser donations; contributions for cancer research through the Love Your Sister charity.

 

I am on a mission to reach out to the general public and raise funds to prevent, diagnose, or treat cancer.

 

Overview of Cancer in Australia

Cancer is a major cause of illness in Australia—there are over 1 million people alive in Australia who are either living with or have lived with cancer. Around 30 years ago, about 5 in 10 people survived for at least 5 years after their cancer diagnosis; more recent figures are closer to 7 in 10 people surviving at least 5 years.

Understanding and avoiding the risk factors associated with cancer can help to reduce the chance of getting cancer, while cancer screening programs increase the likelihood of detecting cancer early, enabling better outcomes from treatments. Improvements in treatments and care are also important contributors to improvements in survival.

Australian Cancer Statistics

  • An estimated 145,000 new cases of cancer will be diagnosed in Australia this year
  • On average, an estimated 396 new cases of cancer will be diagnosed each day in Australia.
  • Cancer is a leading cause of death in Australia – almost 50,000 deaths from cancer are estimated for 2019.
  • 1 in 2 Australian men and women will be diagnosed with cancer by the age of 85
  • Breast cancer is estimated to be the most commonly diagnosed cancer in 2019, followed by prostate cancer

Sources:

https://www.cancer.org.au/about-cancer/what-is-cancer/facts-and-figures.html

https://www.aihw.gov.au/reports/cancer/cancer-in-australia-2019/contents/table-of-contents

 

Support Bec in her amazing journey.  Donate to improve cancer patient outcomes, find new medicines and medications, improve treatment options, and survival rates. Click below to donate.

Donate today button

 

Are you a commercial business that would like to support Bec in her adventure?

Bec is looking to obtain further commercial funding and welcomes discussing partnership arrangements in areas such as:

  • Insurance
  • Personal loan (interest-free/ delayed interest)
  • Horse feed for along the trail
  • Money to purchase specialised equipment, support veterinary costs, and other horse training-related costs that need to be done prior to departure

If you’re interested, please contact Bec by email (bighorsetrek@gmail.com) with your contact details so she can call you to discuss opportunities.

 

You can find out more about Bec’s story and Love Your Sister’s mission by visiting her website.

You can also follow Bec’s journey through her Big Horse Trek social pages

big horse trek instagram page  big horse trek facebook page

 

Empower Healthcare are inspired by Bec and her developing story, and we’re thrilled to be able to lend a small hand by financially assisting Bec in preparation for the trek. We intend to spread the word and share her incredible adventure and story with monthly blogs and social posts.

 …

Developing talented employees

Blog post2 Developing talented employees

People are the heart and soul of Empower. So, as an allied health care organisation, Empower invests heavily in developing talented employees in the same way a product business concentrates on improving its features and performance.

Behind Empower is a team of great leaders that motivate, encourage, support and professionally develop our clinicians into talented employees that flourish with each passing year.
In this blog, we talk with Mark Ngau, South-East Regional Manager, to learn how he supports his team members from graduates, right through to senior clinicians.

Creating a Healthy Culture

“A healthy culture is the backbone to supporting and developing employees. I like to create an engaged and meaningful environment where every team member has a sense of purpose and is involved in interesting and valuable work.

Some people are too quick to judge the aged care sector. Having previously been in the public hospital system and experienced a solid stint in private practice, I can strongly claim that aged care is a rewarding and gratifying career that provides ample opportunities to treat and support a comprehensive range of conditions. You can make a tremendous difference to a person’s quality of life and achieve real personal satisfaction through your work.

I make a point of making sure every graduate fully understands the importance of their role and how their efforts make the world a better place for someone else. When this has been truly realised, I find that on an individual level, my team members are happier, more engaged, and more creative.

I love a highly-energised team spirit, so I lead by a few basic principles; I am always available for a conversation, I am more than happy to have one-on-one technical discussions, I encourage my staff to use me as a sounding board for recommended treatment plans, I will always return a phone call or text on the same day, and believe the team should have lunch together.

Creating a sense of belonging fuels team spirit and productivity because it aids open and meaningful conversation, the avoidance of unnecessary conflict, and maximises the effective use of each members skills and knowledge.”

Mentoring Employees

“My role as a Regional Manager is both challenging and satisfying. As a Regional Manager, I am involved predominantly in workforce planning and ensuring that our therapy services meet our client’s expectations. But my greatest satisfaction lies in supporting and mentoring my team members in their respective roles.

I feel that the best way to effectively support and mentor my team is by providing direct guidance and feedback. At Empower, we work very closely with each team member to co-create individual, professional development programs with tailored goals to set a learning framework.

The Regional Managers then collectively build weekly, fortnightly, monthly and quarterly professional development plans that addresses both team and individual skill development so we can help each person reach their full potential and empower our team members to be capable of working efficiently and independently.
We use different learning environments to mentor, engage and stimulate each employee. I might encourage a graduate to shadow a senior clinician during an unusual or complex treatment. At other times, I will sit in on a treatment to observe and offer myself as a sounding-board during an assessment or treatment. I have personally found when you create a positive learning environment, inquisitive questions can be answered, doubts can be stamped out, knowledge grown, and confidence gained.

When a clinician acts on that feedback and is motivated to learn more, that’s when you start to see potential developed and talent grow. Improvement in skills and capabilities are always noticed and this often leads to the door opening for promotion opportunities.

A great testament to our mentoring is with our recent graduate Kendall Sutton. He started this year with Empower (2019) and within 6 months, was promoted to Site Leader. Kendall took every opportunity to actively participate in professional development workshops, listened to our feedback and put our constructive feedback into practice. He was like a sponge, absorbing every bit of knowledge possible, practicing new technical elements and committed to accomplishing his individual learning goals. Kendall took on any challenge and stretched himself by participating in organisation activities, naturally leading by example. It was when he was able to put his own spin on treatments and suggest new processes to improve Empower as a whole, we knew Kendell was destined to become a future leader and promoted to Site Leader.”

Providing A Bright Future for Developing Talented Employees

“Graduates are a core part of the Empower family. They bring a fresh perspective, drive, passion and a thirst for knowledge. However, with that drive for success, comes a desire to have a job with a purpose. I am very aware that if minds are not engaged and constantly learning, they’ll move elsewhere.

Empower embraces quality and innovation as its core values. I am committed to giving all team members the opportunity to grow their skills based on industry demands, and in turn promoting job satisfaction for both a graduate and me, knowing I am nurturing future innovators for the aged care industry.”

Advice to a Potential New Grad

“The best advice I can give is to explore different clinical or practice areas for a solid period of time, with 12 months as a minimum.

Everybody’s journey both in life and career is different, so there is little to be gained by measuring your worth by comparing yourself to your peers.

Whichever area of practice you decide on, make the most of your time at the organisation by gaining experience and skills that may potentially be of use in your own future e.g. be actively involved in conducting education sessions for peers/staff/families to improve your public speaking.”

Author – Mark Ngau, South-East Regional Manager

Empower’s Graduate Program

Our professional and comprehensive graduate program can set the foundations for a bright career!

Get the support you need to transition into life as a first-year clinician and extend the skills you …

Tips to Nail Your Resume & Interview

Lilian Ghanem holding an interview with a potential graduate program candidate

Lilian Ghanem holding an interview with a potential graduate program candidate

You’ll need to demonstrate in your resume and during your job interview that no one else is better suited for the job. Learn how to prepare your resume so you stand out from the crowd and adopt interviewing techniques that leave a lasting impression.

Learn how to demonstrate in your resume and during your job interview that one else is better suited for the graduate program position.

Resume Writing

Your resume provides the first opportunity for you to sell yourself and first impressions matter! So don’t underestimate how important it is to have a good resume. Below are some resume writing tips that will help your application stand out:

1. Format

Your resume should be easy to read and look professional. Use Arial or Times New Roman fonts, size 10 or 12 and keep the colour neutral. Start by following these subheadings:

  • An introduction or objective statement
  • Your work experience and achievements
  • Your education and study accomplishments
  • Interests (Optional)
  • Your referees

2. Tailor your resume to the role you want

  • Keep the content highly relevant to the skills required for this position.
  • Pay attention to the introduction and ensure that information is regularly updated to reflect your current situation (eg. Seeking a casual role in retail while studying may not work in your favour when applying for a graduate program).
  • List your most recent experience first and then work your way back down the list. Feel free to include past jobs that are not related to your current field of study, however keep it brief. It’s best to provide more detail on relevant placements/internships you have completed.

3. Highlight your achievements

Instead of just listing your responsibilities in each role, highlight at least 1 achievement under each role and the results you achieved.

As a student, if you were involved in any extracurricular activities or volunteer work make sure you highlight these too!

4. Keep it simple

Only include relevant information and try to keep it within 2 pages.

5. Proofread and edit

Attention to detail is important so check for spelling and grammar mistakes. Ask for someone else to read over your resume, they may pick up something you have missed.

Interviewing Techniques

There’s interview preparation. And then there’s REALLY preparing for the interview. It’s the latter that will get you the job.

Also, the better prepared you are, the more relaxed and comfortable you will be when the questions begin. Here’s a few interview tips and suggestions to supercharge your preparation.

1. Research the company

Look up the company website and social media to obtain background information on the company. This shows that you are serious about the role and also allows you to prepare relevant questions for your interviewers. If possible, also obtain the names and position titles of the interviewers prior to the interview.

2. Consider personal presentation

Dress appropriately. Ask the recruiter what the dress standards are for this company or if in doubt dress “business professional”.

3. Don’t be late!

Prior to attending the appointment make sure you check and confirm address details, check if there is parking nearby or public transport. Always allow extra time for traffic and if you are running late let the recruiter know.

4. Take relevant documents

Bring in any documentation that you feel will support your application. This can include a resume, written references, testimonials, certificates, awards…

5. Prepare questions

An interview is also an opportunity for you to find out if this is the right role for you so come prepared with relevant questions.

6. Interview questions

Be prepared to give well thought out and clear responses to interview questions. Provide more than one-word responses when required but also pick up on the interviewer’s cues and don’t go into too much unnecessary detail. You may also be asked behavioural / competency-based interview questions so be prepared to provide some real-life examples from your previous work/placements.

7. Attitude is everything

Sometimes a positive attitude is more important than your work experience! Showing a genuine interest in the company, demonstrating a willingness to learn, and being friendly will also help you stand out in the process.

 

Empower’s Graduate Program

Our professional and comprehensive graduate program can set the foundations for a bright career!

Get the support you need to transition into life as a first-year clinician and extend the skills you worked hard to develop at university.

We have created a comprehensive 12 month program that provides you with the tools and training to grow as a professional through:

  • structured learning
  • mentoring
  • peer support and
  • e-courses.

See our Graduate Success Map below for our yearly graduate program.

Graduate Success Map for Empower's Graduate Program

At Empower, we value our staff and make everyone feel welcomed, accepted, and appreciated. Inclusivity and belonging are a part of our core values at Empower and with our graduate program, you’ll get to train with the best.

If you’re looking to get your physio career kicked off to a great start, make sure you apply with Empower.

Make sure you don’t miss out!

We have 10 graduate program positions available for 2020.

Applications close 10 December 2019.

 

Apply for Empower's 2020 Graduate Program intake

 

Want more information on our Graduate Program?

Call Lilian our Recruitment Manager for a copy of our our Graduate Program flyer on 0412 709 161

 

Interested in joining the Empower family?

Learn more

 …

Why Join Empower? Beyond our Graduate Program

Blog post Career Progression

Regional Manager conducting an informal professional development session with graduate program members

The leadership team at Empower have worked very hard to create a continuous professional development structure beyond he graduate program that is centred around communication and innovation to shape employees into becoming highly effective and perceptive individuals that can lead rational, proactive collaboration.

To ensure that the skills learnt are put into practice our workplace includes different learning & development delivery methods to provide a flexible, accessible and interactive platform to motivate and reward employees for completing personal learning resources. These include:

  • Online courses.
  • Quarterly company-wide events.
  • Clinical development workshops.
  • Individual professional development modules.
  • Individual growth plans.
  • Team & Regional leadership succession plans

At Empower, ongoing professional development is seen as a vital investment in keeping employee skills relevant, especially as the health care industry is rapidly evolving.

All employees benefit from tailored professional training and development programs, designed to prepare them for greater responsibility.

Within Empower, there is a clearly defined career path with associated skills criteria. With your mentor and supervisor, individual growth plans are created and evolve over time to adjust to each employee’s desired development path, promotions and career goals.

Empower Healthcare’s Career Advancement Progression Diagram that illustrates the transition from graduates to clinician, site leader, team leader, regional manger and finally state manager.

Career Progression Line at Empower Healthcare

Empower’s clinician career progression line.

Throughout the year, regular meetings are held to review individual development objectives along with practical assessment results, learning & development metric outcomes and peer reviews. This process sets up our team to accomplish their career growth goals.

Research has proven time and again that there is a positive relationship between career development and employee job satisfaction. Our employees tell us that our commitment to developing individual growth plans and career development activities, which contribute to career success, greatly improves employee satisfaction.

When you’re considering which organisation to apply to, think about whether that organisation offers you the environment to gain practical knowledge, industry insights, career succession planning and hands-on guidance to becoming a valuable and versatile employee.

 

Empower’s Graduate Program

Our professional and comprehensive graduate program can set the foundations for a bright career!

Get the support you need to transition into life as a first-year clinician and extend the skills you worked hard to develop at university.

We have created a comprehensive 12 month program that provides you with the tools and training to grow as a professional through:

  • structured learning
  • mentoring
  • peer support and
  • e-courses.

See our Graduate Success Map below for our yearly graduate program.

Graduate Success Map for Empower's Graduate Program

At Empower, we value our staff and make everyone feel welcomed, accepted, and appreciated. Inclusivity and belonging are a part of our core values at Empower and with our graduate program, you’ll get to train with the best.

If you’re looking to get your physio career kicked off to a great start, make sure you apply with Empower.

Make sure you don’t miss out!

We have 10 graduate program positions available for 2020.

Applications close 10 December 2019.

 

Apply for Empower's 2020 Graduate Program intake

 

Need more info?

Call Lilian our Recruitment Manager for a copy of our our Graduate Program flyer on 0412 709 161

 

Interested in joining the Empower family?

Learn more