Tag Archives: aged care

Starting the Conversation: Navigating the Aged Care Conversation

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pexels kampus 8829184

It is one of the most profoundly challenging milestones an adult child will ever face. Initiating a conversation about aged care options with aging parents frequently brings up a complex wave of emotions—ranging from fear of vulnerability and role reversal to a deep sense of unexpressed guilt. For many, it feels like an admission of decline or an intrusion upon a parent’s hard-earned autonomy.

However, shifting your perspective can transform this daunting hurdle into a meaningful act of support. Talking about future care options isn’t about stripping your parents off their independence; it is about partnering with them to protect it. By discussing their preferences long before a crisis occurs, you ensure their voice remains the loudest in the room, honoring their choices and securing their long-term dignity.

Why We Wait (And the Real Cost of Delaying)

It is entirely natural to pull away from this topic. No one wants to imagine the people who spent a lifetime protecting them becoming fragile. The quiet heartache of confronting a parent’s mortality, paired with the intense desire to keep the peace, often causes us to push the conversation far over the horizon, soothing ourselves with: “We’ll cross that bridge when we get there.

But when a sudden fall or medical emergency forces the issue, that bridge vanishes. Instead of a calm transition, families are thrust into raw panic—making rushed, high-stakes decisions from a hospital corridor under immense pressure. The real heartbreak of waiting is that in the rush, your parents’ true choices can get lost. Starting early isn’t about rushing the future; it is a profound act of love that ensures their voice remains the loudest and most respected in the room.

Preparing Yourself Before You Speak

A successful conversation relies heavily on the preparation you do beforehand. Entering the room with a calm, informed, and collaborative mindset will set the foundation for a reassuring discussion.

  • Understand the Landscape: Familiarise yourself with the basic avenues of support available. Learn the difference between structured Home Care Packages (which deliver support directly into their familiar environment) and residential care options. Knowing that support exists to help them stay at home safely can greatly ease their anxieties.
  • Check Your Mindset: Enter the conversation as an ally, not a manager. Your role is to support their transition and learn their wishes, not to dictate a plan or take control of their life.
  • Choose the Moment Wisely: Timing is vital. Avoid bringing up the topic during stressful family milestones, major holidays, or periods when your parents are visibly exhausted. Opt for a quiet, relaxed day when everyone is unhurried and clear-headed.

Practical Strategies for a Gentle Conversation

How you frame your sentence makes all the difference in preventing your parents from feeling defensive or cornered. Here are clear strategies to guide your approach:

Prioritise “I” Statements Over “You” Statements

Sentences beginning with “You need to…” or “You should…” can immediately feel restrictive and accusatory. Instead, anchor your sentences in your own care and observations.

Instead of: “You can’t manage this big house anymore and you need to get help.”

Try: “I want to make sure we are supporting you in keeping things running smoothly, so you

can enjoy your time without the stress of heavy upkeep.”

Ask Open-Ended Questions

Maintain your parents’ autonomy by asking questions that invite them to steer the plan. This reinforces that they are the primary decision-makers in their own lives.

  • “How are you finding the maintenance of the garden lately?”
  • “What are your thoughts on your living arrangements over the next few years?”
  • “What matters most to you if you ever find yourself needing a little extra support around the house?”

Utilise a Third-Party Icebreaker

If a direct approach feels too abrupt, gently bring the topic by referencing an external scenario. This removes immediate personal pressure while opening the door for reflection.

Example: “My colleague at work has been helping her dad look into some home support options recently, and it made me realise I’ve never asked you what your preferences would be if you ever wanted a bit of help with things like cooking or transport.”

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Handling Resistance with Empathy

Expect some pushback. Initial reactions of denial, frustration, or abrupt silence are completely normal human responses to a perceived loss of freedom. If your parents become defensive, avoid arguing or attempting to prove a point with facts and figures.

Validate their feelings completely. Acknowledge their fears by saying something as simple as, I understand you value your independence, and that is exactly why I want to talk about this—so we can protect it.

Remember the golden rule of long-term planning: this is a series of short, gentle chats, not a single, binding presentation. If the atmosphere becomes tense, comfortably back off, change the subject, and gracefully revisit the topic a few weeks down the track.

Establishing a Gentle Action Plan

As your conversations progress, aim to conclude with one small, manageable, and stress-free next step that you can take together. This keeps the momentum positive without overwhelming them.

This could look like setting aside an hour next month to look at local transport or home cleaning services together, booking a routine, proactive health check-up, or simply agreeing to keep the conversation open.

Documenting their preferences as they share them ensures everyone in the family stays aligned and respectful of their true wishes.

Moving Forward Together

Initiating a dialogue about future care is ultimately a profound act of love and respect. By stepping into this space early with an open heart, clear questions, and deep empathy, you gift your parents the confidence that their choices will be protected, ensuring peace of mind for the entire family as you step into the future side by side.…

The Hardest Pivot: When staying at home is no longer the best choice

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Whilst our main aim at Empower Healthcare is to keep your loved ones safe and happy in their home for as long as possible, sometimes the reality forces us to ask: is it time to move into permanent care?

There is an unwritten promise many of us make to our parents long before they ever actually need us. “I will always take care of you. I will never put you in a home“. We mean it with every fiber of our being.

The reality of aging is that medical and physical needs can scale beyond what a family home can safely accommodate. Recognising this isn’t a failure on your part—it’s an act of clarity.

Why We Fight So Hard to Keep Them at Home

The resistance to professional care facilities isn’t just about logistics; it’s deeply emotional. For most families, hesitation comes from an incredibly pure place.

  • The Weight of a Promise: We feel a profound sense of duty to return the care they gave us when we were growing up. But here is the hard truth: You made that promise to a person who was healthy, based on a version of the future that didn’t include a progressive neurological disease.
  • Cultural and Social Pressure: There is often an unspoken expectation from family or community that we should handle everything under our own roof no matter what the cost.
  • The Fear of the Unknown: We worry they will feel abandoned, lonely, or that a facility won’t understand their unique quirks, routines, and favorite things.

So, we stretch ourselves thin. We become full-time care coordinators, nurses, and chefs, all while juggling our own careers, children, and lives. We tell ourselves, “We can handle this.”

But sometimes, handling isn’t what’s best for them. Being a daughter or son again—instead of a burnt-out nurse— is the greatest gift we can give them.


The “Waiting for a Crisis” Trap

Proactive planning vs. reactive panic.

Most people wait for a “sign” to start looking at aged care. A fall, a hospital admission, a middle-of-the-night emergency. By then, the power of choice is gone.

When you’re in a hospital-led discharge, you aren’t choosing a facility based on lifestyle or culture—you’re choosing based on who has an available bed at 4:00 PM on a Friday.

Urgency creates bad math. You end up making rushed financial decisions that can cost hundreds of thousands in unnecessary fees or lost subsidies.

Planning early isn’t “giving up” on a parent. It’s securing the right to say “no” to the wrong options.

When Keeping Them at Home Becomes the Riskier Choice

  • Safety Becomes a Compromise: Frequent falls, missed medications, or wandering (especially with dementia) mean the home environment is no longer secure, even with modifications.
  • Medical Needs Demands Professional Intervention: When complex health conditions require around-the-clock monitoring or specialized therapy that a family member simply cannot provide.
  • The “Caregiver Burnout” Paradox: When you are entirely consumed by the physical tasks of caregiving, toileting, lifting, cleaning—you lose the ability to just be their son or daughter. Your relationship becomes defined by stress rather than connection.

Re-framing the Decision: It’s Not Giving Up, It’s Giving Care

If you are standing at this crossroads, it is time to change the narrative you are telling yourself.

Moving a parent into professional care is not walking away. In fact, it is often the most selfless choice you can make. It means putting their safety, their medical well-being, and their dignity ahead of your own desire to keep a promise that is no longer safe to hold onto.

When a parent is in an environment with structured support, specialized clinicians, and around-the-clock safety, something incredible happens: You get to be their child again.

Instead of spending your visits managing medication schedules or lifting them safely into bed, you can spend your time sitting together, looking through old photos, sharing a meal, and talking. You step out of the role of an exhausted caregiver and back into the role of someone who loves them.

If you are feeling the weight of this choice today, give yourself some grace. It is okay to feel heartbroken. It is okay to wish things are different. But remember, choosing professional care doesn’t mean you love them less. Sometimes, it means you love them enough to step aside and ensure they get the exact support, safety, and care they truly deserve.

If you are wondering how to begin this delicate dialogue without causing distress, our guide, Starting the Conversation: Navigating the Aged Care Conversation, is here to help. It breaks down how to approach the topic gently, manage differing family dynamics, and move forward together with compassion.…

Empowering Autistic Older Adults In Homecare

Web Blog (1500 x 800 px)

Web Blog (1500 x 800 px)

As World Autism Awareness Day 2026 approaches (April 2nd), the global conversation is turning toward the Sustainable Development Goals (SDGs) and the commitment to leave no one behind. For autistic older adults receiving home‑care supports, this means moving beyond awareness and into meaningful, skilled, person‑centred practice.

In Australia, this shift is long overdue. Autism in older adults has historically been overlooked, misunderstood, or misdiagnosed. Many autistic people now in their 60s, 70s and 80s grew up before autism was formally recognised (the diagnosis only entered the DSM in 1980). As a result:

  • Autism remains significantly underdiagnosed in older Australians.
  • The Australian Bureau of Statistics reports that autism diagnoses are most common in younger age groups, with only a very small percentage identified over age 65—yet clinicians widely acknowledge this does not reflect true prevalence.
  • Many older autistic adults have lived a lifetime without understanding their neurodivergence, often developing coping strategies such as masking, which can lead to exhaustion, anxiety, and burnout later in life.

Homecare providers are uniquely positioned to change this narrative. With the right knowledge and approach, allied health professionals can create environments where autistic older adults feel safe, understood, and empowered.

Occupational Therapists (OTs): Creating Comfort and Independence at Home

OTs play a central role in helping participants feel grounded and capable within their own homes.

  • Sensory Assessments: Identifying sensitivities to noise, light, textures, or clutter, and recommending practical adjustments.
  • Routine Building: Supporting predictable daily rhythms that reduce anxiety and decision fatigue.
  • Environmental Modifications: Introducing low‑arousal changes—soft lighting, quiet zones, visual schedules, or simplified spaces—to reduce overwhelm and increase independence

 

OTs work alongside each person to support them to create a home environment that reflects their preferences, strengths, and sensory needs, helping them feel comfortable and confident in their own space.

 

Speech Pathologists: Supporting Communication and Connection

Communication differences don’t disappear with age, but they are often misinterpreted—especially when a person has never had a formal autism diagnosis.

Speech pathologists help ensure the participant’s communication style is respected and supported.

  • Alternative Communication: Visual supports, simplified language, or communication devices when needed.
  • Advocacy: Helping support workers understand the participant’s preferred communication style.
  • Holistic Support: Addressing social communication challenges and providing swallowing assessments when relevant.

Their work ensures that communication barriers never become barriers to dignity.

 

Physiotherapists: Movement, Regulation, and Comfort

Physiotherapists play a vital role beyond mobility support by facilitating emotional regulation and sensory integration through tailored physical activity programs. These interventions are designed to be structured, predictable, and adapted to individual sensory profiles and emotional needs, promoting a sense of grounding and calm.

Key benefits include:

  • Sensory and Emotional Regulation: Movement-based routines help modulate sensory sensitivities and support emotional control by improving bodily awareness and autonomic nervous system balance.
  • Pain and Discomfort Management: Addressing physical discomfort can reduce sensory overload and enhance overall wellbeing.
  • Cognitive and Executive Support: Structured activities encourage attentional control and self-monitoring, aiding emotional regulation.
  • Respectful, Individualised Planning: Activities are carefully aligned with each participant’s sensory preferences and emotional comfort zones, ensuring engagement and reducing stress.
  • Professional Guidance: Interventions delivered or supervised by trained physiotherapists maximise safety, adaptation, and emotional support.

Movement becomes a tool not just for physical function, but for emotional stability and overall wellbeing.

 

Nurses: Everyday Advocacy in the Home

In home care, nurses are often the people participants interact with most frequently. Their role is essential.

  • Recognising Sensory Overload: Spotting early signs of overwhelm, shutdown, or distress.
  • Medical Advocacy: Supporting participants through healthcare interactions, which can be highly sensory and anxiety‑provoking.
  • Consistency and Predictability: Minimising unnecessary changes to routines, support workers, or schedules.

These everyday interactions shape how safe and supported an autistic older adult feels.

Why a Team Approach Matters

The theme for World Autism Awareness Day 2026—Autism and Humanity: Every Life Has Value—reminds us that autistic older adults are not difficult clients or complex cases. They are individuals with rich histories, strengths, and identities.

When home‑care teams collaborate, they move beyond a one‑size‑fits‑all model and physic toward truly person‑centred support.

Autistic older adults thrive when care is:

  • predictable
  • respectful
  • sensory‑aware
  • collaborative
  • grounded in autonomy and dignity

An inclusive society is one where everyone can live well, and for autistic seniors, that means feeling safe, understood, and genuinely valued in their own homes.

Reference:

Physical Activity-Based Interventions and Emotional Regulation in Individuals with Autism Spectrum Disorder: A Systematic Review

https://www.mdpi.com/2076-3417/16/5/2492

 

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Why Nursing Documentation Is Critical for Safe Participant Care

Nursing documentation

Nursing documentation

Nursing documentation is a critical component of safe healthcare delivery. Accurate records ensure participants receive appropriate treatment, enable healthcare professionals to coordinate care effectively, and support nurses to practise within legal and regulatory requirements.  

This is particularly important for participants receiving community or home-based nursing services, where nurses rely on current medical information to safely deliver care.  

Under the Drugs, Poisons and Controlled Substances Act 1981, nurses must have appropriate medical authority before administering medications or performing procedures such as catheterisation. 

 This means nurses require: 

  • GP summary OR 
  • Hospital discharge summary  

What Is a GP Authority and Health Summary? 

A GP authority is documentation provided by a medical practitioner that authorises clinical care, including medication administration. 

A health summary typically includes: 

  • Current medication list 
  • Medical diagnoses  
  • Allergies and sensitivities 
  • Relevant treatment plans 
  • Prescribing doctor details 

 This information ensures nurses have a clear understanding of the participant’s medical needs before delivering care. 

If this documentation is not available, nursing services may be delayed until the required medical information is obtained. 

How Documentation Protects Participants 

Proper documentation plays a key role in participant safety by: 

  • Ensuring correct medication are administered 
  • Ensuring correct treatment plans are followed 
  • Providing up-to-date clinical information 
  • Supporting communication between healthcare providers 

The Risks of Missing Documentation 

If proper documentation is not available, the following issues may occur: 

  • Delays in treatment 
  • Inability to administer medications 
  • Inability to perform procedures such as catheterisation 
  • Increased clinical risk for participants 

For this reason, healthcare providers often require documentation to be obtained before services can proceed. 

Nursing documentation is far more than administrative paperwork. It is a vital safeguard that protects participants, supports nurses, and ensures healthcare services operate within legal requirements. 

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Meet Gemma Campbell – WA Relationship Manager

Gemma Campbell Web banner with title

 

Gemma Campbell Web banner with title

Say hello to Gemma our newest Western Australia team member.

Gemma’s career journey has spanned 25 years across the disability sector, enriching her life with countless inspiring individuals and experiences along the way. Her work ranges from non-profit roles with Strive Community Services WA to managing Disability Residential Care Homes in the UK.

Guided by her dedication to crafting a more inclusive world, Gemma has been a champion for the disability and health sectors. Her philosophy? It takes a community to truly support individuals. She’s on a mission to deliver high-quality services here at Empower Healthcare.

I channel my skills and experience towards fostering inclusivity and collaboration – both in my team and within the wider community. My commitment lies in providing accessible and high-quality care. I aim to bring about positive change, transforming lives for the better, every single day.

Originally hailing from London, Gemma has made Perth her home for the past 14 years, embracing the city’s vibrant outdoor lifestyle. She’s a camping, kite surfing, and stand-up paddleboarding enthusiast, with two lively boys keeping her active.

Being a people-person at heart, Gemma derives immense satisfaction from helping others reach their goals, no matter how big or small. She’s a firm believer in the transformative power of community and support. Armed with her passion and dedication, she’s eager to connect with everyone at Empower Healthcare and the broader community on our shared journey.

Welcome aboard, Gemma.

 

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Meet Community Speech Pathologist Sharon

Sharon Speechie web

 

Sharon Speechie web

Passionate Speech Pathologist enjoys new challenges and assisting clients in the community.

Sharon joined Empower Healthcare to focus on working with adults and guiding students on placement, aligning with her career aspirations.

Her daily work is driven by the belief that communication is a fundamental human right, enabling interaction, self-expression, and identity.

The gratitude and positive feedback she receives from clients inspire and affirm the significant impact she is making on people’s lives.

Sharon works with Home Care and NDIS clients in Victoria’s North and West. Her scope of practice includes working with adults with neurological conditions and swallowing and communication disorders. Sharon empowers clients to improve their communication skills to help them actively engage in society to form meaningful connections.

Outside of work she prioritises physical and mental well-being by dedicating time to strength training and relaxing in an infrared sauna post-workout. Meditation is also essential to her to help find tranquility and mental clarity amidst a busy schedule. She is always eager to explore new ways to enhance overall well-being for both herself and the people she cares for.

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More about our Speech Pathology services

Managing Salt Intake

Our QLD team is growing with Occupational Therapist Amy

Amy Chen OT Web 1500 x 800 px

Dedicated to Occupational Therapy in Aged Care

Amy’s diverse experience brings a wealth of knowledge to Empower. Having worked in areas of aged care, community, mental health and disabilities across Queensland, her OT clinical experience is broad.

What drives Amy in her professions is

OT is very diverse! I can work in different areas and meet a lot of people. I can also be creative in ways which I help my clients and collaborate with them

Out of work she enjoys good tea, music, travelling and reading. Amy spends time with her family and enjoys cooking fresh beef or chicken jerky for her cat.

Amy’s appointment marks our commitment to growing and developing our services across Australia as we continue to deliver high quality healthcare solutions.

Occupational Therapy Services

Our Home Care Occupational Therapy (OT) team are experts in helping people live safely and independently. They employ a range of strategies to improve functional independence, increase confidence in daily activities and engage in the community.

Our services include;

Functional assessments
– Home modifications
– Neurological rehab – stroke, brain injury, spinal cord injury
– Cognitive assessments
– Falls prevention
– Equipment and assistive technology prescription
– Home assessments
– Pressure care recommendations
– Mental health OT

Visit our OT Services page for further information

About Empower Healthcare

We Change Lives

Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.

The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fueled the expansion of our services within residential aged care, home care and NDIS to deliver occupational therapy, physiotherapy, nursing, podiatry, dietetics, osteopathy, massage and speech pathology.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland. Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients. Helping our clients live their lives the way they want to.

How To Get Clients Started With Our Home Care & NDIS Services

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 …

How the Multidisciplinary Team Can Help to Prevent Falls

How the multidisciplinary team can help to prevent falls

How the multidisciplinary team can help to prevent falls

Here is a short overview of how falls prevention is approached through screening, assessing and intervention by the different professions that form our multidisciplinary teams.

75% of all injury hospitalisations for people aged 65 and over are a result of a fall. Despite this, falls need not be an inevitable aspect of ageing. Evidence indicates that falls prevention programs that address multiple risk factors are most effective with interventions that focus on the individual’s needs and specific risk considerations.

The Physiotherapist

Weak muscles and impaired balance are leading contributors to increasing fall rates in the elderly. Physical activity can go a long way toward falls prevention. Combinations of targeted balance exercises, general strengthening and walking programs are the most effective approach for long term fall prevention. Physiotherapists can create custom exercise programs aimed at improving balance, flexibility, muscle strength and gait. Physiotherapists can aid in finding the right walker, frame or equipment to improve safe mobility for older adults and those with a movement challenge.

The Nurse

Problems with bowel and bladder control can impact on an older person’s ability to stay active, healthy and independent. Incontinence, urinary frequency and assisted toileting have been identified as falls risk factors for residents in residential aged care facilities. Nurses can assist in managing incontinence that can lead to increased falls risk.

By working with GPs and doctors, nurses can also help to manage medication side-effects and interactions that can increase the risk of falls.

The Podiatrist

Podiatrists deal exclusively with foot, ankle and the related structures of the leg which are imperative to function and balance in standing and walking. A podiatrist can analyse stride and gait and recommend foot and lower extremity exercises that can strengthen this mechanical chain. Podiatrists can assess and fit appropriate shoes that provide support, fit properly and are non-slip.

The Occupational Therapist

Falls can often be the result of the interplay of environmental (extrinsic) and personal (intrinsic) factors. Occupational Therapists focus on supporting maximal independent function for the completion of activities of daily living (ADLs) in the safest and most ergonomic way. This may be through adaption of the environment to meet the needs of clients and residents or by intervening with rehabilitation to improve the quality and safety of functional activities.

The Dietitian

Nutrition is an important factor in falls prevention, as frailty and weakness result in loss of muscle mass and strength, neuromuscular impairment and limited mobility. Nutritional status has been shown to be a determining factor in risk of falling, severity of injuries incurred and recovery time after a fall related injury. Dieticians assist in developing food-based diets that support vitality and ensure the energy required to stay active and strong.

 

About Empower

We Change Lives

Empower Healthcare is a national allied-health service provider and partner with Home Care package providers, NDIS plan managers & Aged Care organisations to deliver life changing allied health services. We offer a full-service platform from physiotherapy, occupational therapy, podiatry, dietetics to osteopathy, massage therapy and most recently, home nursing services and pride ourselves in the delivery of high-quality therapy solutions, value packed services and responsive ethos.

It is a very exciting time with Empower Healthcare building on the success of its Victorian operation and now expanding nationally into NSW & WA. With a growing team of 100+ clinicians, we provide over 1,500 treatments every day and service more than 100 healthcare organisations. Building on this strong foundation, we are well positioned and committed to delivering exceptional care.

Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental wellbeing to live happier and healthier lives.

 

How To Get Clients Started With Our Home Care & NDIS Services

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InProfile with Tim Cooper, Senior Physiotherapist

Website blog 1500 x 600 Tim Cooper

In Profile with Tim Cooper, Senior Physiotherapist

MVP winner Tim Cooper, Senior Physiotherapist shares his background and love for aged care physio. Regarded highly by his colleagues as “the loveliest physiotherapist” his kind, gentle and encouraging personality is admired by many of our clients.  With an affection for basketball, kayaking and the Foo Fighters, what’s not to love about Tim!

 

Why did you choose Empower?

I was moving on from 10 years in private practice and looking for employment that was flexible with my schedule of looking after kids, while decreasing some of the stress that a private clinic can bring.

I got an instantly warm vibe from both Matthew (COO) and Adam (CEO), who made the Empower team seem like a big family.  I haven’t felt so relaxed in an interview, which I knew was a sign that this was a place I wanted to be.

To top it off, being a tragic Michael Jordan fan growing up, I saw a framed Jordan poster in Matt’s office during my interview and knew I was making the right decision!

What do you love most about your job?

In aged care, you often see clients for longer periods than in a private practice setting. I believe this allows you to form strong bonds with the people you are treating. It’s a fulfilling sensation providing a service to someone who you get to know so well. I have one client who says I remind her of her son and loads me up with chocolate (not any old chocolate either – Ferrero Rocher!) before I leave each session. It doesn’t get much better than that.

What has been your most memorable moment?

Helping someone restore function that has been lost for so long is as satisfying to me as it is to the client. It may not seem like much, however I have a client who hadn’t been able to touch her head (making self care impossible) due to her shoulder pain over a number of years. After a progressive strengthening program she is now able to do all of her self-care independently, whilst also reaching to the top shelf of the fridge!

In what ways has Empower supported your growth personally & professionally?

Empower have been so accommodating in supporting my work-life balance, which can be difficult to find in some workplaces. This has been highlighted recently by allowing me to juggle of seeing clients while managing recent home-schooling duties that accompanied the COVID-19 outbreak.

Empower host regular PD events, help foster team cohesion, in addition to having a supportive management team. All these factors are vital in providing the scaffolding for professional growth. When I started at Empower I had several staff members share hints and tips to make my transition into the workplace easier. Coming from a busy private clinic, this support was most welcome.

In your new role, what will you be looking to achieve in 2020?

In any job, it is important to set personal goals and always work towards something to keep things interesting. I have several goals that I am working towards this year. After working in private practice for so long, my clientele with neurological disorders were rare. As there is a variety of conditions across all aspects of physiotherapy in aged care, my aim is to brush up on a range of specific neuro-physiotherapy treatment techniques.

The joy of physiotherapy comes with helping a client achieve their goals. My main focus for the year is to make as many of their goals a reality. Due to Empower having a multi-disciplinary team at your fingertips, in addition to working closely with case managers, I am looking forward to utilising these services to really make as much of a positive impact for my clients.

What piece of advice would you give your new graduate self?

Don’t be afraid to ask questions of more experienced physios. Clinical experience is where most of your learning will come from, which as a new graduate is obviously in short supply. Building rapport with your team leader to discuss clients and conditions is the most effective way to put all the pieces together.

Out of the workplace, what are your interests and hobbies?

Other than spending quality time with my wife and 2 kids, my other passions involve a lot of sports. I still play basketball, enjoy the football (mad Eagles supporter) and enjoy taking my kayak out in the bay over the summer. I have a fiddle around with my guitar, which normally involves a feeble attempt to play along with the Foo Fighters. I also love podcasts and go through countless episodes from my favourite hosts when travelling between appointments.

Written by Tim Cooper

Tim joined the Empower family in Oct, 2019.

Occupational Therapy – Providing You With Empowerment For Choice and Person-Centric Care

Blog post Amanda Chan

During Occupational Therapy (OT) Week, Empower is celebrating its amazing occupational therapists and  Amanda Chan reflects on why she joined the profession and the importance of collaborative work and person-centric care.

What is Occupational Therapy?

Working as an Occupational Therapist, I often get this question, “What is occupational therapy?”.  The World Federation of Occupational Therapy defines Occupational Therapy as below.

“Occupational Therapy is a client-centered health profession concerned with promoting health and wellbeing through occupation… to enable people to participate in activities of daily life… by working with people and communities to enhance their ability to engage in the occupations they want to, need to, or are expected to do, or by modifying the occupation or the environment to better support their occupational engagement.” WFOT, 2012.

While many other people in the health industry are involved in the diagnosis of diseases, the occupational therapist’s role is about collaboratively setting and achieving meaningful goals.

Amanda explains, “Whether it be helping a person with selecting a chair that can help them stand because they have difficulty standing from their couch or introducing a person to a bath lifter to help them enjoy a bath again, I always feel a sense of satisfaction when seeing the joy on people’s faces as they successfully engage in these simple yet meaningful activities again.

Throughout my training as an Occupational Therapist, we are taught that engaging and participating in meaningful activities provide positive benefits to a person’s feeling of wellbeing.”

Many occupational therapists work with people who have an illness, have a disability or recovering from an injury, and there is a high degree of sensitivity and respect for humanity that is required for this profession.

“Being able to support people of all abilities to engage and participate in what is important to them is my motivation to be the best that I can be. I enjoy working together with the client to create a treatment plan that is meaningful and reflective of their functional and independence goals, be it a leisure activity like knitting, self-care activity such as having a shower safely or a productive activity like preparing their own meals.”

Meaningful Goals and Working Together

“The person who seeks her services is the expert in their lives. They know what is important for them and what is meaningful to them, and from there, they can work together to form goals and work towards those goals together.

At Empower, we recognise the importance of collaborative work. Cooperating and working together with other professionals, families, caregivers and consumers are important with helping consumers achieve their meaningful goals with a holistic approach.”

Therapy activities provided by Occupational Therapists can include;

  • teaching new techniques to complete the activity
  • relearning tasks included in completing activities
  • providing equipment to assist with completing activities or
  • modifying an environment to enable a person to engage in the activity.

All these can facilitate independence, reduce environmental barriers and provide resources to facilitate a sense of well-being.

Promoting Choice

Health care is becoming more person-centered where consumers are encouraged to make informed choices to better support their needs and well-being.

“With the rollout of the NDIS and the new aged care standards, I can see more relevance in the new health care focus in relation to occupational therapy. There is a shift in health care to promote choice, dignity and respect for consumers.

For example, consumers using NDIS funding have access to services based on goals set by consumers together with the support workers. Looking at the new aged care standards, the new standard of care to be provided to older adult consumers in community and in aged care residential facilities is centralised around maintaining a consumer’s choice, dignity and respect.

This resonates with occupational therapist’s core values where the consumer is the expert of their lives and services provided to them should include their choice in all matters to enable consumers to live life to the best of their abilities. This shift empowers consumers to take charge of their own lives and to be able to make more choices to support their health and well-being.”

Author – Amanda Chan, Occupational Therapist at Empower.

 

About Empower

We Change Lives

At Empower Healthcare, we deliver life changing allied health services. Our whole team is dedicated to building and delivering exceptional services for clients, loved ones, referrers and partner organisations.

Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental well-being.

We are a successful privately owned and operated organisation that continues to experience significant growth, driven by our fantastic services and family of professionals.

 

How can I find an Occupational Therapist?

  • We have an amazing team of therapists
  • Comprehensive coverage across Metropolitan Melbourne, Mornington and Geelong
  • Responsiveness is our allied health home care service guarantee
  • Services available to residential aged care organisations
  • Friendly and professional staff

 

Call our friendly team on PH: 9583 1364.

 

Learn more on how our Occupational Therapists can help you