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Category Archives: In Home Care

In Profile – Leah Pearson, Home Care Physiotherapy Team & Site Leader

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In Profile with Leah Person, Home Care Physiotherapy Taam & Site Leader

Leah’s recent promotion to Home Care Physiotherapy Team Leader, allows her to be an advocate for the Home Care team and share ideas to management. Read her incredible stroke survivor story and his inspiring journey.

Why did you choose Empower?

I met the management team at the end of year conference for the University of Melbourne Physiotherapy graduates. Empower’s clinical educator gave a speech about their comprehensive new grad program and the regular professional development that they encouraged. It was a month or so after the conference that I received a call. It was from Adam, the CEO. He asked whether I was interested in coming in for an interview. I was completely unsure of what I wanted to do at the time, so I thought ‘why not!’. During the interview, I was impressed with how family oriented they were and that they appeared to care about every individual, so when they offered me the role I said ‘yes’ and here I am today.

What do you love most about your job?

Working in Aged Care is the most rewarding job I have ever had. The opportunity to meet, learn from and most importantly, help those with almost ten decades worth of life experience is something I am truly grateful for. I also work in the community, where I travel to clients houses and conduct rehabilitation-based therapy with them. Assisting someone to gain the strength and independence to safely remain in their own home or achieve their mobility goals is extremely rewarding.

Recently, I was promoted to Home Care Physiotherapy Team Leader. I have loving the opportunity to liaise with the Home Care team and advocate for their ideas to the management team.

What has been your most memorable moment?

There was a man who was admitted to the aged care facility after suffering a severe stroke. He had attended rehabilitation therapy at the hospital for months but was still unable to walk or support himself while sitting. He requested physiotherapy sessions on admission, so we began with simple exercises and progressed from there. He stands out so clearly in my mind as he was one of the most motivated people I have ever met! Every time I walked past his room; I would see him practising the exercises that I had given him. After a few months, he walked out of that facility and returned home with his family. He was truly a testament to what we can achieve when we put our mind to something and I’m so grateful that I was able to be part of such a journey!

In what ways has Empower supported your growth personally & professionally?

While at Empower, I’ve had the opportunity to progress from being a newly graduated physio to a Site Leader and now the Physiotherapy Home Care Team Leader. With a new grad program, fortnightly PD with the team, quarterly professional development with the entire company and funds to complete external professional development courses, Empower has provided me with many opportunities to grow in both a personal and professional sense.

In your new role, what will you be looking to achieve in 2020?

I’m looking forward to collaborating with the physiotherapists and osteopaths who work in the Home Care team to understand their difficulties and their ideas for improvement. I’m eager to explore these ideas in order to cultivate a team that is supported, motivated, engaged and destined for success.

What piece of advice would you give your new graduate self?

“Celebrate, Give it a go, Ask for feedback and Stay curious.”

I know there are a few in there but I think they’re all important! Celebrate your achievement – it’s huge! You’ve made it through university, and you have a world of opportunity just waiting for you. Take the time to let that soak in. Then when you’ve found a job, give everything a go and accept that you’re going to make mistakes! I’ve mentored and worked with a few new grads and it’s much easier to help someone to realise their own potential when they’re ready to give things a go, ask questions and take feedback on board. Finally, stay curious. Keep up to date with current research, make connections and question the way things are done. You’ll be surprised at how often you can truly make a positive change.

Tell us a bit about yourself

I love eating at interesting places, playing goal shooter in netball, reading Harry Potter and Lord of the Rings and hiking on windy days. I also love going to concerts, Christmas and spending quality with my family and friends.…

NEW Disability-Related Allied Health Supports

Blog Banner  Therapy Services Available through the NEW Disability Related Health Supports

Therapy Services Available through the NEW Disability-Related Health Supports

Health related issues for people with a disability are not uncommon, and often impact on their ability to independence and choice under the NDIS. The NDIA recognised this last year and in October 2019, included an additional range of disability-related health supports to purchase using NDIS funding, if they are a regular part of the Participant’s life and a result of their disability.

Many of these health-related disability supports can be claimed using existing line items for disability support workers and therapists (including OTs, physiotherapists, psychologists, ECEI specialists, dieticians and exercise physiologists).

Here’s a dietetic example of how we can now provide additional allied health-related support services.

“With a PEG the role of a dietitian is working out the feeding regimes. We don’t do tube changes or assist in maintenance of the PEG, but we do give advice on water flushes of the tubes which is just a part of PEG management. The main care for a PEG is done by medical of nursing staff. We can also assist care facilities on developing or reviewing their PEG policies”

Shirley Webber, Senior Dietitian Empower Dietitian

Empower Healthcare’s Range of Disability-Related Allied Health Supports

Empower Healthcare provides the following services for these health-related supports and can discuss how these supports can be assessed and implemented.

Podiatry Disability-Related Health Supports

  • Assessment, development, implementation and periodic review of a podiatry care plan by an NDIS-funded suitably qualified and competent clinician
  • Training of an NDIS-funded suitably qualified and competent worker to implement the podiatry care plan and perform any required daily maintenance and care related to the plan

Diabetic Management Disability-Related Health Supports

  • Development and periodic review of a diabetic management plan by an NDIS-funded suitably qualified and competent clinician
  • Implementation of a diabetic management plan and daily maintenance and care by an NDIS-funded suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to implement a diabetic management plan

Nutrition Disability-Related Health Supports

  • Dietetic consultations and the development and periodic review of a nutritional meal plan by an NDIS-funded suitably qualified and competent clinician
  • Implementation of a nutritional meal plan by an NDIS-funded suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to implement the nutritional meal plan
  • Provision of PEG maintenance and care by a suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to provide PEG maintenance and care

Wound and Pressure Care Disability-Related Health Supports

  • Wound care and pressure care (including pressure injury management) by an NDIS-funded suitably qualified and competent worker.

 

For more information, download the Department of Social Services fact sheet

Download

 

NDIS dietetics_meal preparation, allied health services

Let Us Help You with All Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 10 – 64 years of age.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment.

These services also include timely and effective communication to support the administration of your clients’ funds.

We want your client’s to experience the best allied health services, and stay independent, happy, healthy in their own home.

 

We Understand Your NDIS Needs and Deliver

Rapid Response – that’s our service guarantee

  • We acknowledge all NDIS referrals within 4 hours.
  • Appointments are booked within 48 hours.

Prompt Treatment

  • Initial appointments completed within 14 days of referral.

Continuity of Care

  • The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

  • We update Case Managers on the same day or within 24 hours of initial appointment.

Cost Effective Services

  • There are no hidden fees.
  • Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

  • We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
  • We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

 

Our NDIS Service Regions

Victoria

  • Greater Metropolitan Melbourne and surrounds
  • Mornington Peninsula
  • Geelong & the Bellarine Peninsula

Western Australia

  • Greater Metropolitan Perth and surrounds

 

Learn more on our NDIS Services

Empower NDIS Flyer

Download Empower’s NDIS

 

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364

 

 …

InProfile – NDIS Relationship Manager, Mike McDermett

Blog Mike

Mike McDermett, NDIS Relationship Manager joins the Empower Healthcare family

We are delighted to welcome Mike McDermett as our NDIS Relationship Manager. He joins the Empower family to expand our NDIS services footprint and strengthen our relationships with NDIS focused organisations and participants.

Tell us a bit about yourself

I have spent the past 10 years working across the disability sector in Victoria in a variety of roles including Community Engagement and Service Innovation. I have been involved in the NDIS since its earliest days in Barwon. Prior to this I worked in online travel and as a teacher.

What do you love most about your role?

The opportunity to make a difference by creating relationships which will increase the number of Empower staff changing lives for people with a disability.

In your new position at Empower, what will you be looking to achieve in 2020?

Building strong relationships with NDIS focused organisations and participants. I also aim to provide help and support for all Empower staff regarding the NDIS.

Your thoughts around allied health services for an NDIS future

Allied health under the old system was difficult and costly to access. The NDIS has opened the opportunity for people with a disability to use allied health in innovative ways to create independence and they have the right to choose who they work with. Previous underutilised services like Occupational Therapy and Podiatry are now popular with the NDIS, giving people with a disability access to funding. Allied health is also now available for ages 10 to 18 and older adults that under the previous system had very little.

What attracted you to Empower?

I was attracted to the opportunity of working with allied health staff who I have always found professional and passionate to work with in previous positions. I also enjoy the process of building positive relationships with external organisations. Empower Healthcare provides a fresh approach to allied health in its support of staff and this is a key reason why I was attracted to this position.

Out of the workplace, what are your interests and hobbies?

I am father to two young people who keep me busy. I like to trail run and am attempting to re-learn the clarinet after a break of 30 years.

What’s a fun fact about you many people may not know?

I collect first edition Ghost Books from the era that is considered the “golden age” of ghost stories 1900 -1930

 

Let Us Help You with All Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 10 – 64 years of age.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment.

These services also include timely and effective communication to support the administration of your clients’ funds.

We want your client’s to experience the best allied health services, and stay independent, happy, healthy in their own home.

 

We Understand Your NDIS Needs and Deliver

Rapid Response – that’s our service guarantee

  • We acknowledge all NDIS referrals within 4 hours.
  • Appointments are booked within 48 hours.

Prompt Treatment

  • Initial appointments completed within 14 days of referral.

Continuity of Care

  • The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

  • We update Case Managers on the same day or within 24 hours of initial appointment.

Cost Effective Services

  • There are no hidden fees.
  • Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

  • We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
  • We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

 

Our NDIS Service Regions

Victoria

  • Greater Metropolitan Melbourne and surrounds
  • Mornington Peninsula
  • Geelong & the Bellarine Peninsula

Western Australia

  • Greater Metropolitan Perth and surrounds

 

Learn more on our NDIS Services

Empower NDIS Flyer

Download Empower’s NDIS

 

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364

 …

Demystifying Osteopaths

Blog post What is Osteopathy

Denis Yardin, Osteopath at Empower demystifies Osteopathy

Denis Yardin, one of our incredibly talented and passionate Osteopaths, clarifies the mystery and misunderstanding behind his profession and explains the many benefits behind Osteopathy.

Osteopathy has exploded in popularity in Australia. Many people have started to visit them for their aches and pains without having a clear understanding of who they are and what they do. It is therefore our responsibility as health care providers to give an insight into how Osteopaths can help people within the community.

So, what is Osteopathy and why do people choose to see one? This blog aims to create an informative view on the profession of Osteopathy and how it can benefit people, along with examples to illustrate when someone would benefit from seeing an Osteopath.

 

WHAT IS OSTEOPATHY?

The International Academy of Osteopathy defines osteopathy as “a manual examination and treatment method of the integrated musculoskeletal, visceral system and craniosacral systems.”

Osteopaths assess the mobility and flexibility of the musculoskeletal, the vascular, the neurological, the visceral and fascial systems in all its integration. They value how the structure and function of those systems are interrelated and how the body uses its own self-healing mechanism to recover from injuries.

Examples of how an Osteopath would treat a patient could be as follows…

1. Hip Problem

A hip problem for instance may be resulting from multiple causes such as mechanical problems in the foot or knee, movement blockages within the pelvic joint, low back issues, or even circulation problems that may be related to the internal organs such as constipation.

An overall assessment of movement and specific musculoskeletal testing of several body structures are then used to differentiate between the tissues being affected and what are causing the problem. Once the origin of the condition is identified, the Osteopath uses a variety of manual techniques and exercise prescriptions, as well as patient education to help with the expected tissue healing prognosis.

2. Kidney problem

The visceral system includes all the organs present in the chest and abdominal cavity. A kidney problem may affect the mobility of the visceral fascia (connective tissue that connects/links the organs and all other tissues together within the body) which can lead to mobility/flexibility limitations in the musculoskeletal system, particularly around the torso where segmental neuronal supply is shared between the kidneys and skin/muscles.

An aspect of neural input to these organs relate to specific spinal cord segments. Therefore, a pain signal originating from an internal organ may affect muscles and skin that share the same spinal cord segment, and as a result, a patient may experience musculoskeletal pain without having any injury.

Specific visceral manipulation techniques may be used to encourage space within the abdomen to allow tension through fascia to free itself. Gentle manipulation technique is utilised with patient’s breathing which may relieve some discomfort. The Osteopaths may then reassess the patient’s back pain and treat where necessary.

Why should you choose to see an Osteopath?

Osteopaths conduct a comprehensive assessment to identify mobility impairments within the body systems and investigate the exact cause of the problem. We mainly use hands-on assessments and treatment techniques to manage structural and bio-mechanical dysfunctions with a holistic approach to assist with health optimisation. Those manual techniques are relatively gentle and are usually aimed at structures such as muscles, ligaments, tendons, joints, fascia and other connective tissues.

The biopsychosocial model of health is frequently mentioned by Osteopaths as it is aligned with our treatment approach. It is the belief that biological, psychological and social factors play a profound role on how pain is perceived and dealt with by patients. Those factors are interrelated and display a complex relationship within themselves as shown in the diagram below.

The biopsychosocial model of health diagram

An illustration of the biopsychosocial model comprised of biological, psychological, and sociological influences.

Source: researchgate.net

A patient-centered approach is taken, which considers the person in their entirety, including their goals, needs and expectations. Osteopathy is all about holism and therefore may also collaborate with other allied health modalities, to best consider patient outcomes.

Osteopaths educate patients regarding their condition and the different management strategies based on the latest evidence. They would hence always explain why they choose to do a manual therapy technique and what they aim to achieve during their consultation.

 

Who may benefit from seeing an Osteopath in the community?

Osteopaths are trained to assess and treat people of all demography with various presentations. Many people are unaware that the service can be provided in the community. Some short scenarios examples have therefore been prepared to give some ideas of what conditions may benefit from seeing an Osteopath.

Recurrent injury of unknown cause

A patient has tennis elbow or a suspicion of tennis elbow. However, he has never played tennis or had no recent trauma. The injury keeps on coming back despite taking medications or making some lifestyle changes.

Pain with no known underlying pathology

Pain is suddenly felt over the right knee. The pain is now present every day and impacts the patient’s ability to perform daily tasks. An X-ray has been performed and revealed no internal damage or pathology.

Mobility impairment that is generally non-traumatic

A patient is having a gradual decline in mobility. There have been no trauma or surgery to the legs. They have a known circulation problem and they feel weak.

A complex case where many allied health avenues were tried and had no significant change or result

A patient has been suffering from chest pain for more than 10 years. They have a long list of medical history. The patient has seen GPs, specialists, physiotherapist, psychologist to name a few. Medication administration lead to various side effects and therefore chose to stop them.

Patients that are seeking more passive treatment

A patient is very sensitive to touch and any manual treatment technique used in the past caused great pain. They also want to be involved in a treatment that would help in relaxation.

Chronic pain patients with multiple comorbidities

A patient with multiple conditions also …

Occupational Therapy – Providing You With Empowerment For Choice and Person-Centric Care

Blog post Amanda Chan

During Occupational Therapy (OT) Week, Empower is celebrating its amazing occupational therapists and  Amanda Chan reflects on why she joined the profession and the importance of collaborative work and person-centric care.

What is Occupational Therapy?

Working as an Occupational Therapist, I often get this question, “What is occupational therapy?”.  The World Federation of Occupational Therapy defines Occupational Therapy as below.

“Occupational Therapy is a client-centered health profession concerned with promoting health and wellbeing through occupation… to enable people to participate in activities of daily life… by working with people and communities to enhance their ability to engage in the occupations they want to, need to, or are expected to do, or by modifying the occupation or the environment to better support their occupational engagement.” WFOT, 2012.

While many other people in the health industry are involved in the diagnosis of diseases, the occupational therapist’s role is about collaboratively setting and achieving meaningful goals.

Amanda explains, “Whether it be helping a person with selecting a chair that can help them stand because they have difficulty standing from their couch or introducing a person to a bath lifter to help them enjoy a bath again, I always feel a sense of satisfaction when seeing the joy on people’s faces as they successfully engage in these simple yet meaningful activities again.

Throughout my training as an Occupational Therapist, we are taught that engaging and participating in meaningful activities provide positive benefits to a person’s feeling of wellbeing.”

Many occupational therapists work with people who have an illness, have a disability or recovering from an injury, and there is a high degree of sensitivity and respect for humanity that is required for this profession.

“Being able to support people of all abilities to engage and participate in what is important to them is my motivation to be the best that I can be. I enjoy working together with the client to create a treatment plan that is meaningful and reflective of their functional and independence goals, be it a leisure activity like knitting, self-care activity such as having a shower safely or a productive activity like preparing their own meals.”

Meaningful Goals and Working Together

“The person who seeks her services is the expert in their lives. They know what is important for them and what is meaningful to them, and from there, they can work together to form goals and work towards those goals together.

At Empower, we recognise the importance of collaborative work. Cooperating and working together with other professionals, families, caregivers and consumers are important with helping consumers achieve their meaningful goals with a holistic approach.”

Therapy activities provided by Occupational Therapists can include;

  • teaching new techniques to complete the activity
  • relearning tasks included in completing activities
  • providing equipment to assist with completing activities or
  • modifying an environment to enable a person to engage in the activity.

All these can facilitate independence, reduce environmental barriers and provide resources to facilitate a sense of well-being.

Promoting Choice

Health care is becoming more person-centered where consumers are encouraged to make informed choices to better support their needs and well-being.

“With the rollout of the NDIS and the new aged care standards, I can see more relevance in the new health care focus in relation to occupational therapy. There is a shift in health care to promote choice, dignity and respect for consumers.

For example, consumers using NDIS funding have access to services based on goals set by consumers together with the support workers. Looking at the new aged care standards, the new standard of care to be provided to older adult consumers in community and in aged care residential facilities is centralised around maintaining a consumer’s choice, dignity and respect.

This resonates with occupational therapist’s core values where the consumer is the expert of their lives and services provided to them should include their choice in all matters to enable consumers to live life to the best of their abilities. This shift empowers consumers to take charge of their own lives and to be able to make more choices to support their health and well-being.”

Author – Amanda Chan, Occupational Therapist at Empower.

 

About Empower

We Change Lives

At Empower Healthcare, we deliver life changing allied health services. Our whole team is dedicated to building and delivering exceptional services for clients, loved ones, referrers and partner organisations.

Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental well-being.

We are a successful privately owned and operated organisation that continues to experience significant growth, driven by our fantastic services and family of professionals.

 

How can I find an Occupational Therapist?

  • We have an amazing team of therapists
  • Comprehensive coverage across Metropolitan Melbourne, Mornington and Geelong
  • Responsiveness is our allied health home care service guarantee
  • Services available to residential aged care organisations
  • Friendly and professional staff

 

Call our friendly team on PH: 9583 1364.

 

Learn more on how our Occupational Therapists can help you