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Tag Archives: Diabetes Management

Taking Time to Listen Leads to a Successful Diabetes Management Plan for Annie

Website NDIS nursing solution for Annie

NDIS nursing solution for Annie

Annie 28, lives with her family and was born with a rare genetic disorder. She loves to draw, listen to music and was very excited about her upcoming birthday. Her father Jeff is her primary carer and recently placed Annie in a Group Respite House to give himself a break from his caring role.

Annie has diabetes and requires support in managing her condition as well as insulin administration. Empower Healthcare’s Nursing Team were engaged to provide morning and evening nursing services.

On the second night of Annie’s respite care, Michelle, our Nursing Manager received a call from the staff at the respite house at 9:30pm, to advise that Annie was refusing to eat and her blood glucose levels had dropped below the acceptable limits. Unfortunately to make things more complicated, Annie was refusing to talk and so they requested a nurse to attend.

Michelle went with one goal in mind – to get Annie to eat and drink so her blood sugar levels returned to normal. “On arrival Annie was sitting at the kitchen table. I went in and sat down with her and asked her why she wasn’t eating. Anne didn’t give a reason, so I prompted her further and asked if the reason she was refusing was because she wanted to go home. Annie admitted that this was the reason why she was refusing to eat. I gently explained to her that if she didn’t eat, her blood glucose levels would drop further resulting in admission to hospital.

I sat with Annie and asked about her family and she told me about her Mum and Dad and her brothers and sisters. When I asked if she liked dogs, her face lit up and I showed her photos of my dogs and she started talking about her dog. Without realising, Annie began to eat her dinner and drink a cup of coffee.

By finding out who Annie is as a person; her interests, important personal events, food likes and dislikes, I was able to connect with her, show genuine interest through my responses to overcome her refusal to eat and identify a better approach that safely manages her diabetes.

Our Nursing Team assisted in the management of Annie’s diabetes, and provided education to carers to assist them to feel more confident to support Annie with the management of her condition.

Jeff was so impressed with how we dealt with the situation that he asked us to continue providing nursing care at Annie’s home. Annie has responded really well to Empower’s nurses and the team have built a great rapport with her.”

At Empower, we listen to our clients about the way they like to communicate. What clients say is vital as a healthcare worker. Paying attention to what the person is saying and working out what it really means, opens the door to establishing collaborative, person-centric and meaningful health goals.

 

Our Service Guarantee

Our promise: We respond faster. Whether it’s our short waiting lists, same day reporting or simple referral process, you can rest assured that your client is in the best hands.”

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

Adam Gilroy Smith, CEO reveals, “Empower has grown by 100% over the past year based on our service model across Home Care, NDIS and Residential Aged Care. By listening to our clients and the challenges they face, we adapt, stay well positioned and respond fast to deliver exceptional care. The launch of our new service model is another example of Empower Healthcare’s ability to be agile in a rapidly changing environment.”

How To Get Clients Started With Our NDIS & Home Care Services

Simply click on the image below for our referral form.

Referral on-boarding now completed online in minutes

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Home Nursing Services Now Available!

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NDIS Home Nursing Services

Home nursing services are now available for Home Care packages & NDIS participants.

​Enjoy a full-service allied-health platform, where you can experience and benefit from our responsive service promise across all care professions.

Physiotherapy, Occupational therapy, Home Nursing, Podiatry, Dietetics, Osteopathy and Massage therapy.

Easily manage your client portfolio by using our streamlined processes that digitally capture your requests, quickly schedules appointments and receive timely reports without needing to chase or follow-up.

 

Home Nursing Service Solutions

We offer a wide range of home nursing services from; Medication Management, Wound Management & Skin Integrity, Diabetes Management, Continence Management, After Hospital Nursing Care, Clinical Assessments and Mobility Assessments and Recommendations.

Access our national office qualified nurse support member to answer enquiries on short and long-term care needs of your respective clients and any queries you may have surrounding transition.

And have peace of mind knowing we have carefully selected our nursing team to ensure they maintain our exceptional care service standards and have been screened and police checked to provide your clients with the highest nursing competence and safe care.

 

Home Nursing Service Coverage

Our nurses are available 365 days a year, from 7am to 9pm,

 

Home Nursing Service Geography

We will initially be servicing the South-East region of Victoria.

This area ranges from Brighton down to Mornington and east across to Beaconsfield.

Empower Healtthcare Home Nursing Services Geography Coverage Home Care, NDIS

Suburb listing

Below is a comprehensive listing of the suburbs we will cover.

 

We are getting a lot of interest in other areas too, so to help us identify meeting your nursing area needs, please register your interest by sending us an email and we will update you when we release our second stage in extending our geography coverage.

Click here for our contact form

 

Home Nursing Information pack

Our information pack extensively covers our home nursing service capabilities.  Download a copy to confirm that we can meet your clients needs.

Download our 10 Page Home Nursing Information Pack

 

Click here to go our Home Care Nursing Page & download the information pack.

Click here to go our NDIS Nursing Page & download the information pack.

 

Pricing

Please call us on 03  9583 1364 and speak to our Home Care Support Team or our national office qualified nurse for our pricing.

 

Referrals

Want to get started? Click on the image below for our online referral form.

Referral on-boarding now completed online in minutes

 

 

 

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Home Nursing Services Coming Soon!

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Home Nursing Services for Home Care Packages and NDIS participants

We are very excited to announce the introduction of home nursing services for Home Care packages & NDIS participants.

​Enjoy a full-service platform, where you can experience and benefit from our responsive service promise across all care professions.

Easily manage your client portfolio by using our streamlined processes that digitally capture your requests, quickly schedules appointments and receive timely reports without needing to chase or follow-up.

Access our national office qualified nurse support member to answer enquiries on short and long-term care needs of your respective clients and any queries you may have surrounding transition.

And have peace of mind knowing we have carefully selected our nursing team to ensure they maintain our exceptional care service standards and have been screened and police checked to provide your clients with the highest nursing competence and safe care.

 

Nursing Service Solutions

We will be offering a wide range of nursing services involving:

  • Clinical Assessments
  • Medication Management
  • Wound Management & Skin Integrity
  • Continence Management
  • Diabetes Management
  • After Hospital Nursing Care
  • Mobility Equipment Purchases

 

Nursing Service Coverage

Our nurses will be available from 7am to 9pm, 7 days a week, 365 days a year.

 

Nursing Service Geography

We will initially be servicing the South-East region of Victoria.

This area ranges from Brighton down to Mornington and east across to Beaconsfield.

Empower Healtthcare Home Nursing Services Geography Coverage Home Care, NDIS

Suburb listing

Below is a comprehensive listing of the suburbs we will cover.

 

We are getting a lot of interest in other areas too, so to help us identify meeting your nursing area needs, please register your interest by sending us an email and we will update you when we release our second stage in extending our geography coverage.

Click here for our contact form

 

Download our 10 Page Home Nursing Information Pack

 

Click here to go our Home Care Nursing Page & download the information pack.

Click here to go our NDIS Nursing Page & download the information pack.

 

Pricing

Please call us on 03  9583 1364 and speak to our Home Care Support Team or our national office qualified nurse for our pricing.

 

Referrals

Online nursing referrals are welcome from 11 May with bookings commencing from 18 May.

Click below if you would like to get started with us using our temporary Word doc referral form.

Click here

 

 

 

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