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In Profile with Trish – Nursing Clinical Care Manager

Trish

Meet Trish, Empower Healthcare Nursing Clinical Manager

Trish is a Registered Nurse with 10 years’ experience working in Aged Care, Home Care and NDIS. She has also worked in a nurse run bush hospital, an experience that informs much of her approach to patient care.

Can you describe your role with Empower?

As Clinical Manager I am responsible for ensuring all Empower nurses are supported in their clinical work. I make sure our nurses can provide care that surpasses industry standards through education and professional development. I also provide hands on clinical support for clients in their homes.

What makes you well suited to this role?

I love to solve problems- for clients, clinicians, and providers.  The nature of my job means that no two days are the same and I thrive on the challenge of adapting to ensure we meet the needs of all our clients.

What sets your team apart?

We provide catheter care for all 3 types of catheters but so much more than that- we deliver high quality preventative care that bridges the gaps in the healthcare system and helps our clients avoid hospitalisation by meeting their needs at home.

What matters most to you and the Empower nursing team?

We want all our clients to be healthy, happy, and healing.

What motivates you at work?

I enjoy my job and I make sure that the nurses I support enjoy theirs- happy nurses provide the best care.

What would surprise people about what you do?

I don’t think people realise the scope of community nursing practice, we provide complex care for complex conditions, and we do it in a way that best suits the needs of our clients.

What is the best feedback you have received from a client recently?

As I was leaving their home a client said,

“I always feel better after you have visited.” That is my goal with every home visit.

Is there a motto that you apply to your work?

“Never stop learning”

 

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