Author Archives: Nicole Cook

Announcements, Telehealth, Wellbeing

Empower Telehealth Services: Accessible Care, Anywhere

Posted on by Nicole Cook
Telehealth web banner (1500 x 800 px)
26
Aug

Telehealth web banner (1500 x 800 px)

At Empower Healthcare, we believe that everyone deserves access to high-quality allied health services, regardless of location, mobility, or circumstance. That’s why we offer a comprehensive range of Telehealth services designed to bring professional clinical Allied Healthcare directly to your home.
Whether you’re in a remote area, managing a busy schedule, or simply prefer virtual consultations, our model ensures you receive the support you need with flexibility and convenience.

Why Choose Empower Telehealth Services?

– Faster access to appointments for urgent needs.
– Reduced travel time and costs for clients in rural or regional areas.
– Comfort and safety for those self-isolating or with mobility limitations.
– Cost-effective alternative to in-home services.

Telehealth Services Available

Empower offers the following services via Telehealth:

Dietetics

– Dietary Management
– Medical Nutrition Therapy
– Personalised Nutrition Plans
– Weight Management
– Dysphagia Management
– Food Intolerance & Allergy Management
Occupational Therapy
– Daily Living Skills Training
– Home Safety Assessments
– Equipment Prescription
– Falls Prevention
– Dementia Support (COPE Program)
Physiotherapy
– Pain Management
– Mobility & Balance Training
– Post-Surgical Rehabilitation
– Exercise Programs
– Injury Recovery
Speech Pathology
– Communication Therapy
– Swallowing Assessments
– Language & Literacy Support
– Voice Therapy

How It Works

Clients can access Telehealth services with a support person, using a tablet, laptop, or desktop computer with a camera. Empower provides easy-to-use links for video calls.

Our Support Team is here to guide you through every step, from referral to treatment, ensuring a smooth and personalised experience.

Getting Started
Referring is simple:
1. Complete our online referral form
2. Select your service.
3. In the “About your referral” section, mention “Telehealth”.
Access more information about Telehealth services here.

Supporting flyers

Telehealth docs screengrab

Empower Healthcare’s Telehealth services are designed to keep you safe, supported, and connected, no matter where you are. Let us help you live independently and confidently with care that comes to you.

Client Referral Form Banner 1

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Announcements, Recruitment

Empower Your Career: Allied Health Info Evening: Join us online 10 Sept!

Posted on by Nicole Cook
SoMe Invite Careers Info Night 1280 x 690 (1080 x 1080 px)
21
Aug

Zoom Invite Careers Info Night 1280 x 690 (1)

Whether you’re a student, new grad or currently in hospital or private practice and wondering what it’s really like to work in community health, this is your chance to hear firsthand from the Empower team.

Discover the flexibility, impact, and career growth that comes with stepping into a community role. – Expect real stories, practical insights, and a relaxed space to ask questions.

REGISTER HERE: https://us06web.zoom.us/meeting/register/1_8vTKOSTiisdG7BtBuDfw#/registration

 

 

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Announcements, Occupational Therapy, Palliative

Empowering Quality of Life: Occupational Therapy in Palliative Care

Posted on by Nicole Cook
Palliative care blog (1500 x 800 px)
13
Aug

Palliative care blog (1500 x 800 px)

At Empower Healthcare, we understand that palliative care is about more than managing symptoms, it’s about supporting people to live meaningfully, with dignity and comfort. That’s why our Occupational Therapy (OT) services are designed to help individuals continue engaging in the activities that matter most to them, even in the face of life-limiting illness.

A Holistic, Team-Based Approach to Palliative Care

Our occupational therapists work as part of a dedicated multidisciplinary team (MDT) that includes experienced nurses, physiotherapists, dietitians, and other allied health professionals. Together, we deliver coordinated, client-centred care that supports physical, emotional, and social wellbeing.

Whether it’s helping someone enjoy a favourite hobby, maintain independence in daily tasks, or simply feel more comfortable at home, our team is here to make it possible.

How Our OT Services Support Palliative Clients

Empower Healthcare’s occupational therapists provide:

  • Home environment assessments to improve safety and accessibility
  • Energy conservation strategies to reduce fatigue
  • Adaptive equipment recommendations for daily living
  • Support for caregivers with education and practical tools
  • Emotional and psychosocial support through meaningful engagement

Our nurses play a vital role in monitoring health status, managing symptoms, and providing compassionate care that complements OT interventions.

Why Refer to Empower Healthcare?

We make referrals easy and seamless. Our team collaborates closely with GPs, aged care providers, case managers, and families to ensure every client receives the right support at the right time.

By referring to Empower Healthcare, you’re connecting your clients with a team that’s passionate about helping people live—not just exist.

Let’s Work Together

If you’re a healthcare provider looking to enhance your clients’ palliative care experience, we invite you to refer to Empower Healthcare. Together, we can empower comfort, autonomy, and joy—every step of the way.

👉 Refer today at empowerhealthcare.com.au
🎥 Watch our video on OT in palliative care: https://bit.ly/PalliativeCareOT

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Dementia and Cognitive Assessments 

Tips on how to save on the high cost of groceries

 

Simply click on the image below for our referral form.

Referral on-boarding now completed online in minutes

 

 

 

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Announcements, Dietetics, Wellbeing

The Truth About Malnutrition in Older Adults

Posted on by Nicole Cook
Malnutrition Blog web 1500x800
22
Jul

Malnutrition Blog web 1500x800

Malnutrition is a serious and often overlooked health issue, especially among older adults. It’s not just about eating too little, it’s about not getting the right nutrients. Alarmingly, nearly 50% of older Australians, whether in aged care or living independently, are either malnourished or at risk of malnutrition.

Importantly, malnutrition can affect anyone, regardless of body size. Even individuals who are overweight or obese may be nutritionally compromised.

 

What Is Malnutrition?

Malnutrition occurs when the body doesn’t receive enough energy, protein, vitamins, or minerals to function properly. It can result from:

  • Insufficient food intake
  • Poor dietary choices
  • Difficulty absorbing or utilising nutrients

Over time, these deficiencies can lead to serious health complications.

 

Spot the Signs Early

Early identification is key to preventing long-term health impacts. Common signs of malnutrition in older adults include:

  • Unintentional weight loss
  • Reduced appetite or fluid intake
  • Difficulty swallowing
  • Digestive issues (nausea, vomiting, diarrhoea, constipation)
  • Slow wound healing or pressure injuries
  • Muscle weakness or fatigue
  • Recent illness or hospitalisation
  • Cognitive decline affecting eating habits

 

Quick Screening Tool: Malnutrition Screening Tool (MST)

The Malnutrition Screening Tool (MST) is a simple, evidence-based way to identify those at risk. It involves just two questions about recent weight loss and appetite.
👉 Download the MST here 

 

Why Older Adults Are Vulnerable

Malnutrition in older adults often develops gradually due to:

  • Reduced appetite or sensory changes
  • Difficulty chewing or swallowing
  • Chronic health conditions and medications
  • Cognitive decline or depression
  • Social isolation or financial hardship
  • Limited mobility or frequent hospitalisations

These factors can make it harder to maintain a balanced diet and adequate nutrition.

 

The Cost of Delayed Intervention

Without timely support, malnutrition can lead to:

  • Loss of muscle mass and strength
  • Increased risk of infections and falls
  • Poor wound healing
  • Fatigue and cognitive decline
  • Longer recovery times
  • Greater dependence and risk of hospitalisation

 

Dietitians Make a Difference

Timely referral to a dietitian can significantly improve outcomes. Dietitians provide:

  • Comprehensive nutritional assessments
  • Personalised dietary plans
  • Practical nutrition education
  • Support for appetite and weight stabilisation
  • Improved healing, energy, and independence

 

Accessible Support

We offer flexible options to suit your needs, including:

  • In-person consultations
  • After-hours telehealth appointments

 

Key Takeaway

Malnutrition isn’t always visible, but its impact is profound. By raising awareness, encouraging early screening, and referring to dietitians, we can help older adults live healthier, more independent lives.

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Manage Chronic Pain with Massage

When to refer for cardio respiratory Physiotherapy

 

Simply click on the image below for our referral form.

Referral on-boarding now completed online in minutes

 

 

 

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Announcements, Muscle Function, Physiotherapy, Wellbeing

Boosting Strength and Health: The power of resistance training for older adults

Posted on by Nicole Cook
Blog resistance training image
17
Jun

Blog resistance training image

The decline in muscle mass often begins as early as 30 and can accelerate after 60. Without preventive measures, this can lead to a host of health issues.

Muscle weakness isn’t just about feeling less strong. It’s linked to serious health concerns such as disability, diabetes, cognitive decline, and osteoporosis, and can even increase the risk of early mortality. But there’s good news: resistance training can make a difference!
As we age, our bodies undergo various changes. One of the most significant being sarcopenia or better known as age-related muscle mass loss. Did you know that sarcopenia affects about 10% of adults over 60 and more than 50% of those over 80.

 

Why Resistance Training?

Current research highlights resistance training as a powerful tool to combat muscle disuse. By incorporating resistance exercises into your routine, you can fight against the loss of muscle strength and mass. This type of training not only helps reduce frailty but also improves physical function in several ways. Enhanced mobility, greater independence, better management of chronic diseases, improved psychological well-being, and a higher overall quality of life are just a few of the benefits.

 

Tailoring Your Training

To achieve the best results, resistance training programs for older adults should be tailored to be person centered. This personalised approach ensures that the training is safe, effective, and aligned with your specific goals.
For those interested in starting a resistance training program, consulting with an Empower Healthcare Physiotherapists or Osteopaths can be invaluable. Our team can help design a program that meets unique needs and help achieve fitness goals.

References:

Fragala, Maren S.1; Cadore, Eduardo L.2; Dorgo, Sandor3; Izquierdo, Mikel4; Kraemer, William J.5; Peterson, Mark D.6; Ryan, Eric D.7. Resistance Training for Older Adults: Position Statement From the National Strength and Conditioning Association. Journal of Strength and Conditioning Research 33(8):p 2019-2052, August 2019. | DOI: 10.1519/JSC.0000000000003230

 

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Announcements, Community, Muscle Function, Wellbeing

Sore, But Strong: Why Muscle Soreness Shouldn’t Hold You Back 

Posted on by Nicole Cook
Muscle Soreness Banner
13
May

Muscle Soreness Banner

Understanding muscle soreness: causes and remedies

Have you ever felt that familiar muscle ache after a workout? That’s muscle soreness, a common experience for those who stay active. But what causes this discomfort, and how can you manage it?

Muscle soreness, felt as pain or stiffness, occurs post-exercise due to tiny injuries in the muscle fibers, known as micro-trauma. Typically, it appears a day after exertion, making muscles sensitive to touch and painful during movement, sometimes reducing strength for up to a week.
Symptoms of Muscle Soreness
• Dull ache
• Stiffness
• Tenderness
• Reduced range of motion
• Pain with stretching
• Temporary loss of strength

Why Does Muscle Soreness Happen?

1. Eccentric Movements: Stretching a muscle in the opposite direction of its tension can lead to soreness.
2. Infrequent Exercise: If you’re not regularly active, even light exercises can cause soreness due to poor muscle coordination.
Muscle soreness differs from the immediate pain of a tear, as it usually develops hours after activity or the next day. This delay is because pain receptors are in connective tissues, not muscle fibers. For activation, certain substances must be released, causing the soreness experienced.

Common Causes of Sore Muscles

• Introducing eccentric loads
• Restarting exercise after a long break
• Increasing workout intensity rapidly
• Trying unfamiliar movements
• Overusing muscles
• Exercising while unwell

Managing Muscle Soreness

• Use sore muscles gently in daily activities
• Avoid heavy lifting and intense workouts temporarily
• Engage in gentle stretching
• Try light exercises for sore muscles
• Apply heat for pain relief

Prioritising movement is key to staying active and feeling your best. While muscle soreness is a natural part of exercise, persistent or sharp pain shouldn’t be ignored. If discomfort is holding you back Massage Therapy can help and talk to our allied health clinicians who are here to help.

We’ll work with you to manage and prevent pain, so you can move with confidence and keep enjoying your fitness journey. Keep moving, keep thriving

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Announcements, Community, Wellbeing

Empower Healthcare streamlining solutions for busy caseloads

Posted on by Nicole Cook
EMPOWER Linkedin Ads Campaign FA 04
11
Apr

In the world of care management, we understand that tackling heavy workloads while delivering outstanding client care is a daily challenge

We offer practical solutions that reduce caseload burdens, like a simple online referral forms, weekly wait time updates, short wait times, exceptional support and more. Our approach is tailored to meet the needs of care managers everywhere.

 

 

EMPOWER Linkedin Ads Campaign FA 04

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Announcements, Equipment, Multi Disciplinary Team

Optimising Manual Handling

Posted on by Nicole Cook
Manual handling
20
Mar

Manual handling

 

At Empower Healthcare, we’re passionate about keeping our clients and our teams safe. Here’s everything you need to know about optimising manual handling in healthcare.

What is Manual Handling?

Manual handling encompasses any task where force is required to push, pull, lift, carry, lower, or restrain a person or object. In healthcare, this goes beyond simply assisting clients—it’s about ensuring their safety while protecting yourself.

Did you know manual handling injuries account for 58.9% of cases in healthcare, significantly higher than the 43.9% across all other industries (WorkSafe Victoria, 2007)?

Let’s explore how to stay safe while delivering quality care.

Understanding Your Spine

The spine is the structural backbone of the body, offering a stable foundation and safeguarding the nervous system. Its three natural curves—cervical, thoracic, and lumbar—play a pivotal role in maintaining proper posture and reducing strain.

Posture Tips:
• Keep your spine’s natural curves aligned for power and efficiency.
• Engage your deep abdominal muscles to stabilise the spine—think of it as a protective ‘corset.’ Hold that belly button in and breathe steadily!

Poor posture can lead to long-term damage, resulting in sprains, chronic pain, or worse.

Let’s minimise risks together.

Common Manual Handling Injuries

Healthcare workers are susceptible to a range of injuries, including:
• Muscle strains/sprains
• Nerve compressions
• Joint damage (hands, shoulders, knees)
• Hernias and vascular issues

Identifying Hazards and Risks

Certain healthcare tasks—like lifting patients—cannot be fully avoided. This is where policies like the No Lift, No Injury Policy come in, aiming to:
• Minimise manual lifting of clients.
• Encourage the use of lifting aids like hoists and slides.
• Promote client independence wherever possible.

Manual Handling Best Practices

Here’s how to optimise safety during tasks:

Lifting
• Keep feet apart for stability.
• Bend knees, not your back.
• Keep loads close to your body.

Pushing
• Use your body weight for momentum.
• Maintain elbows close and a wide base of support.

Storage
• Store frequently used items at waist height.
• Avoid heavy items above or below shoulder level.

Teamwork
• Use clear communication (e.g., “Ready, set, go!”).
• Coordinate movements for efficiency.

Supporting Patient Transfers

Transfers are safer and smoother with attention to detail:

• Walking: Match your client’s pace and communicate clearly.
• Sit-to-Stand: Maintain good posture and provide balanced support.
• Slide Sheets: Use folding techniques and bed adjustments for bariatric clients.

Your Safe Handling Checklist

• Seek better, more efficient approaches to tasks.
• Avoid twisting—rotate the whole body from the hips.
• Ensure proper equipment is available and know how to use it.
• Call for help if you’re unsure or fatigued.

At Empower Healthcare, our commitment to safety is unwavering. Together, we can reduce risks and foster independence for all. Empower Healthcare is here to train and support your team, ensuring safety and independence for all.

If you have any specific questions or need further information, feel free to ask!

 

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The Rhythm of Recovery with Physiotherapy

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Announcements, Community, Wellbeing

Weekly Wellness Webinars: supporting wellness at home

Posted on by Nicole Cook
Weekly webinars
25
Feb

 

 

Weekly webinars

✨ Join Our WEEKLY WELLNESS WEBINARS! ✨

We are thrilled to introduce our Weekly Wellness Webinars, a series of live Zoom sessions led by our knowledgeable clinicians.  Join us every week to explore how Allied Health services can enhance your wellness at home.

When?: Every Wednesday
Where? Zoom

What?

– Actionable insights
– Practical tips
– Live Q&A sessions with our clinicians

TOPICS INCLUDE:

  • Empowering Independence: Assistive Technology for Home Care
  • Safe Eating: Swallowing and Mealtime Tips
  • Golden Years Nutrition: Healthy Eating at Home
  • Staying Steady: Falls Prevention Strategies for Home Care

Missed a session this month? No problem! Our webinars will be repeated monthly, and updated links will be available on our website.
Got questions? Feel free to reach out to us!

 

Simply click on the image below for our referral form.

Referral on-boarding now completed online in minutes

 

 

 

 

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Community, Massage Therapy, Osteopathy, Physiotherapy, Wellbeing

Newly created Retention role, meeting client needs.

Posted on by Nicole Cook
Debbie M blog banner (1)
29
Jan

Debbie M blog banner (1)

Welcome Debbie to Empower Healthcare: Our New Service Retention Officer

At Empower Healthcare, we are excited to announce the addition of Debbie to our team in the newly created role of Service Retention Officer. This position was established to enhance customer satisfaction by ensuring seamless management of planned and unplanned appointment changes within our Victorian POMA (Physiotherapy, Osteopathy, Massage, and Allied Health Assistance) services.

Enhancing Client Experience with Debbie

Debbie’s warm and personable demeanour on the phone has quickly established a genuine connection with our clients and coordinators, leading to high satisfaction levels. Our commitment to going the extra mile is evident through our personalised approach, where we invest time in finding and offering alternative appointment options whenever our clinicians are unavailable. This dedication truly enhances the client experience and reinforces our commitment to meeting their needs.

Debbie arrived from England many years ago on a one-year holiday visa and decided to make Australia her home. With 25 years of experience running her own sales and marketing businesses, 10 years at QML Pathology QLD, and the last 2 years in a QLD government call centre managing over 350 services, Debbie brings a wealth of knowledge and expertise to the new role.

Impacting Lives Through Continuity of Care

Debbie is passionate about ensuring clients have continuous appointments and do not miss any sessions. She believes in the importance of maintaining the continuity of appointments because of the health-related consequences.

Debbie says,

It’s important to keep the continuity of appointments because our bodies quickly lose muscle memory. By offering alternative appointments with the clinicians they love and have built rapport and relationships with, we help maintain their fitness.

In addition to her professional accomplishments, Debbie holds a degree in Biomedical Science and enjoys reading medical thrillers. She is also busy with her cherished eight grandchildren, ranging from 15 months to 8 yrs old.

At Empower Healthcare, we are dedicated to providing exceptional care and services to our clients. With Debbie on board as our Service Retention Officer, we are confident that we will continue to enhance our clients’ experiences and ensure their needs are met with the utmost care and attention.…

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