Our Most Valued Person award series celebrates the commitment of our people to consumer care and customer service. Each month we will recognise an individual that builds on our culture by demonstrating our values in their work. Everyone loves reading about peoples success and achievements. This month we shine the spotlight on our March winner, Shonna Hayes.
Most Valued Person
Shonna Hayes, Occupational Therapist
We love our job, but there is nothing better than hearing what our clients say about us! Our March winner Shonna has shown how she delivers exceptional care through her competence and caring nature. Our clinician’s deliver experiences that allow each client; gain independence, improve mobility and lift well being and comfort.
Here’s Andrew’s story about Shonna.
“Shonna recently went out on an OT visit for a referral made and the client called me the following day to advise how professional, friendly, caring and helpful she was. My client advised he had seen many OT’s and none had ever come close to the service quality she offered. Shonna spent time explaining and ensured the client was satisfied.”
Nominated by Andrew Caracoglia, Australian Home Care Services
Our Service Guarantee
“Our promise: We respond faster. Whether it’s our short waiting lists, same day reporting or simple referral process, you can rest assured that your client is in the best hands.”
We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.
Adam Gilroy Smith, CEO reveals, “Empower has grown by 100% over the past year based on our service model across Home Care, NDIS and Residential Aged Care. By listening to our clients and the challenges they face, we adapt, stay well positioned and respond fast to deliver exceptional care. The launch of our new service model is another example of Empower Healthcare’s ability to be agile in a rapidly changing environment.”
How To Get Clients Started With Our TeleTherapy services
Existing clients – Call 03 9583 1364 to discuss.
New referrals – Simply click below to complete our referral form.